2222116
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technical support agent

Posted on October 23, 2024 by Employer details Whiteridge Inc.

Job details

  • Location7103 67 StreetEdmonton, ABT6B 3L7
  • Workplace information On site
  • Salary28.85 hourly / 30 to 35 hours per week
  • Terms of employment Permanent employmentFull time
  • Starts as soon as possible
  • Benefits: Health benefits
  • vacancies 1 vacancy
  • Source Job Bank #3129043

Overview

Languages

English

Education

  • College/CEGEP

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Private company, corporation or industry

Responsibilities

Tasks

  • Report on the performance of computer systems and networks
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations

Additional information

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting

Personal suitability

  • Accurate
  • Excellent written communication
  • Initiative
  • Team player
  • Ability to multitask
  • Time management

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Paramedical services coverage

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-12-21

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Job market information

technical support agent NOC 22221 Edmonton Region
Median wage Help -
32.21 $/hour

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