Competencies Information Technology (IT) Support Technician in the Hamilton–Niagara Peninsula Region

Find out what competencies you typically need to work as an information technology (IT) support technician in Canada.

Skills Help - Skills

Proficiency or complexity level
Troubleshooting 4 - High Level
Oral Communication: Active Listening 4 - High Level
Repairing 4 - High Level
Instructing 3 - Moderate Level
Digital Literacy 3 - Moderate Level
Reading Comprehension 3 - Moderate Level
Oral Communication: Oral Comprehension 3 - Moderate Level
Setting Up 3 - Moderate Level
Oral Communication: Oral Expression 3 - Moderate Level
Equipment and Tool Selection 3 - Moderate Level

Personal Attributes Help - Personal Attributes

Importance
Attention to Detail 5 - Extremely important
Independence 4 - Highly important
Collaboration 4 - Highly important
Analytical Thinking 4 - Highly important
Active Learning 3 - Important
Innovativeness 3 - Important
Service Orientation 3 - Important
Social Orientation 3 - Important
Stress Tolerance 3 - Important
Leadership 3 - Important

Interest Help - Interest

Knowledge Help - Knowledge

Knowledge level
Computer, Technology and Information Systems 2 - Intermediate Level
Clerical 2 - Intermediate Level
Client Service 2 - Intermediate Level
Humanities 1 - Basic Level
Telecommunications 1 - Basic Level
Business Management 1 - Basic Level
Languages 1 - Basic Level
Mathematics 1 - Basic Level

Source Occupational and Skills Information System

Labour Market Information Survey
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