Competencies Office Receptionist in the Southeast Region

Find out what competencies you typically need to work as an office receptionist in Canada. These skills are applicable to all Receptionists (NOC 14101).

Skills Help - Skills

Proficiency or complexity level
Coordinating 2 - Low Level
Time Management 2 - Low Level
Management of Personnel Resources 2 - Low Level
Writing 2 - Low Level
Numeracy 2 - Low Level
Reading Comprehension 2 - Low Level
Oral Communication: Active Listening 2 - Low Level
Oral Communication: Oral Comprehension 2 - Low Level
Oral Communication: Oral Expression 2 - Low Level
Negotiating 2 - Low Level

Personal Attributes Help - Personal Attributes

Importance
Social Orientation 4 - Highly important
Concern for Others 4 - Highly important
Collaboration 4 - Highly important
Adaptability 4 - Highly important
Attention to Detail 4 - Highly important
Active Learning 3 - Important
Service Orientation 3 - Important
Stress Tolerance 3 - Important
Independence 3 - Important
Innovativeness 2 - Somewhat important

Interest Help - Interest

Knowledge Help - Knowledge

Knowledge level
Clerical 2 - Intermediate Level
Client Service 2 - Intermediate Level
Accounting 1 - Basic Level
Communications and Media 1 - Basic Level
Languages 1 - Basic Level
Mathematics 1 - Basic Level
Hospitality 1 - Basic Level

Source Occupational and Skills Information System

Labour Market Information Survey
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