Competencies Office Reception Clerk in the Regina–Moose Mountain Region

Find out what competencies you typically need to work as an office reception clerk in Canada. These skills are applicable to all Receptionists (NOC 14101).

Skills Help - Skills

  • Switchboard and answering service operators
    Proficiency or complexity level
    Reading Comprehension 2 - Low Level
    Oral Communication: Active Listening 2 - Low Level
    Oral Communication: Oral Comprehension 2 - Low Level
    Oral Communication: Oral Expression 2 - Low Level
    Negotiating 2 - Low Level
    Social Perceptiveness 2 - Low Level
    Systems Analysis 2 - Low Level
    Coordinating 1 - Lowest Level
    Instructing 1 - Lowest Level
    Monitoring 1 - Lowest Level
  • Telephone operators
    Proficiency or complexity level
    Oral Communication: Active Listening 2 - Low Level
    Oral Communication: Oral Comprehension 2 - Low Level
    Oral Communication: Oral Expression 2 - Low Level
    Social Perceptiveness 2 - Low Level
    Problem Solving 2 - Low Level
    Critical Thinking 2 - Low Level
    Coordinating 1 - Lowest Level
    Instructing 1 - Lowest Level
    Monitoring 1 - Lowest Level
    Time Management 1 - Lowest Level
  • Receptionists
    Proficiency or complexity level
    Coordinating 2 - Low Level
    Time Management 2 - Low Level
    Management of Personnel Resources 2 - Low Level
    Writing 2 - Low Level
    Numeracy 2 - Low Level
    Reading Comprehension 2 - Low Level
    Oral Communication: Active Listening 2 - Low Level
    Oral Communication: Oral Comprehension 2 - Low Level
    Oral Communication: Oral Expression 2 - Low Level
    Negotiating 2 - Low Level
  • Hospital admitting clerks
    Proficiency or complexity level
    Time Management 3 - Moderate Level
    Oral Communication: Active Listening 3 - Moderate Level
    Oral Communication: Oral Comprehension 3 - Moderate Level
    Social Perceptiveness 3 - Moderate Level
    Coordinating 2 - Low Level
    Monitoring 2 - Low Level
    Management of Personnel Resources 2 - Low Level
    Writing 2 - Low Level
    Numeracy 2 - Low Level
    Reading Comprehension 2 - Low Level

Personal Attributes Help - Personal Attributes

  • Switchboard and answering service operators
    Importance
    Social Orientation 4 - Highly important
    Independence 4 - Highly important
    Collaboration 4 - Highly important
    Adaptability 4 - Highly important
    Attention to Detail 4 - Highly important
    Stress Tolerance 3 - Important
    Concern for Others 3 - Important
    Active Learning 2 - Somewhat important
    Innovativeness 2 - Somewhat important
    Service Orientation 2 - Somewhat important
  • Telephone operators
    Importance
    Social Orientation 4 - Highly important
    Independence 4 - Highly important
    Innovativeness 3 - Important
    Service Orientation 3 - Important
    Stress Tolerance 3 - Important
    Concern for Others 3 - Important
    Collaboration 3 - Important
    Adaptability 3 - Important
    Active Learning 2 - Somewhat important
    Creativity 2 - Somewhat important
  • Receptionists
    Importance
    Social Orientation 4 - Highly important
    Concern for Others 4 - Highly important
    Collaboration 4 - Highly important
    Adaptability 4 - Highly important
    Attention to Detail 4 - Highly important
    Active Learning 3 - Important
    Service Orientation 3 - Important
    Stress Tolerance 3 - Important
    Independence 3 - Important
    Innovativeness 2 - Somewhat important
  • Hospital admitting clerks
    Importance
    Concern for Others 4 - Highly important
    Adaptability 4 - Highly important
    Attention to Detail 4 - Highly important
    Active Learning 3 - Important
    Innovativeness 3 - Important
    Service Orientation 3 - Important
    Social Orientation 3 - Important
    Stress Tolerance 3 - Important
    Independence 3 - Important
    Leadership 3 - Important

Interest Help - Interest

Knowledge Help - Knowledge

  • Switchboard and answering service operators
    Knowledge level
    Client Service 2 - Intermediate Level
    Clerical 1 - Basic Level
    Communications and Media 1 - Basic Level
    Languages 1 - Basic Level
    Mathematics 1 - Basic Level
  • Telephone operators
    Knowledge level
    Client Service 2 - Intermediate Level
    Languages 1 - Basic Level
    Mathematics 1 - Basic Level
    Clerical 1 - Basic Level
    Communications and Media 1 - Basic Level
  • Receptionists
    Knowledge level
    Clerical 2 - Intermediate Level
    Client Service 2 - Intermediate Level
    Accounting 1 - Basic Level
    Communications and Media 1 - Basic Level
    Languages 1 - Basic Level
    Mathematics 1 - Basic Level
    Hospitality 1 - Basic Level
  • Hospital admitting clerks
    Knowledge level
    Clerical 2 - Intermediate Level
    Client Service 2 - Intermediate Level
    Biology 1 - Basic Level
    Communications and Media 1 - Basic Level
    Languages 1 - Basic Level
    Mathematics 1 - Basic Level
    Mental Health 1 - Basic Level
    Physical Health 1 - Basic Level
    Public Safety and Security 1 - Basic Level

Source Occupational and Skills Information System

Labour Market Information Survey
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