Job prospects Technical Support Engineer in Ontario

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This occupation includes job titles whose primary duties and responsibilities lead to positive environmental outcomes. Job Bank uses a list of occupations that were identified as "green" through a task-based analysis conducted by the United States’ Occupational Information Network (O*NET), which was recognized by the Organization for Economic Cooperation and Development (OECD) and adapted to the National Occupational Classification (NOC) in Canada. This list may change over time. Learn more.

Explore current and future job prospects for people working as a "technical support engineer" in Ontario or across Canada.

Job opportunities in Ontario

These outlooks were updated on December 11, 2024.

Prospects over the next 3 years

The employment outlook will be very good for Information systems specialists (NOC 21222) in Ontario for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment growth will lead to several new positions.
• Several positions will become available due to retirements.

What Types of Employers Are Out There?

• Various industries, with the leading share employed in computer systems design services
• Finance and insurance, mainly banks
• Public administration, largely federal government departments

What are the Main Trends Affecting Employment?

• The extensive use of advanced digital tools across all industries
• The growing use of cloud technology should also support job openings
• However the pace of job growth may be affected by recent restructuring in the technology sector

What Skills Do I Need to Succeed?

• In addition to other formal education, employers tend to seek candidates with an understanding of operating systems, and programming languages such as Structured Query Language (SQL)
• Experience with project management approaches such as Agile, and knowledge of the business requirements are also common in job postings

What Other Information Will I Find Helpful?

• In general, Bridging Programs are available to assist internationally trained professionals in various fields enter the labour market more quickly in the province.

Here are some key facts about Information systems specialists in Ontario:

• Approximately 114,000 people work in this occupation.
• Information systems specialists mainly work in the following sectors:
  • Computer systems design services (NAICS 5415): 41%
  • Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 13%
  • Federal government public administration (NAICS 911): 6%
• 80% of information systems specialists work all year, while 20% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 47 weeks compared to 43 weeks for all occupations.
• 17% of information systems specialists are self-employed compared to an average of 15% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 71% compared to 52% for all occupations
  • Women: 28% compared to 48% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 9% for all occupations
  • high school diploma or equivalent: 8% compared to 25% for all occupations
  • apprenticeship or trades certificate or diploma: less than 5% compared to 8% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 20% compared to 22% for all occupations
  • bachelor's degree: 44% compared to 24% for all occupations
  • university certificate, degree or diploma above bachelor level: 26% compared to 13% for all occupations

Breakdown by region

Explore job prospects in Ontario by economic region.

Source Labour Market Information | Prospects Methodology