Job prospects Supervisor, Call Centre Agents in the Montréal Region

Over the past few years (2021-2023), there was a labour shortage for Customer and information services supervisors in the Montréal Region. There were more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be good for Customer and information services supervisors (NOC 62023) in the census metropolitan area of Montréal for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to several new positions.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer and information services supervisors in the census metropolitan area of Montréal:

• Approximately 1,770 people worked in this occupation in May 2021.

Source Labour Market Information | Prospects Methodology