Job prospects Telephone Operator in New Brunswick

Explore current and future job prospects for people working as a "telephone operator" in New Brunswick or across Canada.

Job opportunities in New Brunswick

These outlooks were updated on December 11, 2024.

Prospects over the next 3 years

The employment outlook will be moderate for Receptionists (NOC 14101) in New Brunswick for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.
• There are several unemployed workers with recent experience in this occupation.
• High employee turnover in this occupation could lead to additional employment opportunities.

• Advancements in technology have altered the core functions of this occupation towards more advanced computer skills. Other office duties, including data entry, accounting and general office work, have been consolidated into some receptionist positions.
• There will be employment opportunities from turnover due to the large size of this workforce, the low entry requirements of the occupation and the young age profile of workers.
• Individuals with good communication and organisational skills, as well as strong multi-tasking, data entry and computer skills, will have better opportunities.
• Candidates may be required to be bilingual for certain positions.

Here are some key facts about Receptionists in New Brunswick:

• Approximately 2,450 people work in this occupation.
• Receptionists mainly work in the following sectors:
  • Hospitals (NAICS 622): 19%
  • Ambulatory health care services (NAICS 621): 16%
  • Other retail stores (NAICS 44-45, except 445): 10%
  • Business support services (NAICS 5614): 7%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 80% compared to 84% for all occupations
  • Part-time workers: 20% compared to 16% for all occupations
• 50% of receptionists work all year, while 50% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 39 weeks compared to 42 weeks for all occupations.
• Less than 5% of receptionists are self-employed compared to an average of 10% for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 11% compared to 52% for all occupations
  • Women: 89% compared to 48% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: 6% compared to 11% for all occupations
  • high school diploma or equivalent: 44% compared to 30% for all occupations
  • apprenticeship or trades certificate or diploma: 10% compared to 12% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 28% compared to 23% for all occupations
  • bachelor's degree: 10% compared to 16% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 7% for all occupations

Breakdown by region

Explore job prospects in New Brunswick by economic region.

Source Labour Market Information | Prospects Methodology

Job prospects elsewhere in Canada

Explore current and future job prospects for people working as a "telephone operator" Receptionists (NOC 14101) or across Canada.

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