Job prospects Inbound Customer Service Representative - Contact Centre in the Athabasca–Grande Prairie–Peace River Region

Over the past few years (2021-2023), the labour market was balanced for Other customer and information services representatives in the Athabasca–Grande Prairie–Peace River Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Methodology

The employment outlook will be moderate for Other customer and information services representatives (NOC 64409) in the Athabasca - Grande Prairie - Peace River region for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about Other customer and information services representatives in the Athabasca - Grande Prairie - Peace River region:

• Other customer and information services representatives mainly work in the following sectors:
  • Retail Trade (NAICS 44-45): 34%
  • Wholesale trade (NAICS 41): 18%
  • Other services (except public administration) (NAICS 81): 11%
  • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 6%

Source Labour Market Information | Prospects Methodology