Job prospects Customer Service Agent in Nunavut

Explore current and future job prospects for people working as a "customer service agent" in Nunavut or across Canada.

Job opportunities in Nunavut

These outlooks were updated on December 11, 2024.

Prospects over the next 3 years

The employment outlook will be limited for Other customer and information services representatives (NOC 64409) in Nunavut for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• Not many positions will become available due to retirements.
• There are several unemployed workers with recent experience in this occupation.

• Individuals in theses occupations are employed at private or public establishments, including retail, utilities, telecommunications, insurance, public administration, and other establishments.
• Digital transformation initiatives, including the availability of online services, artificial intelligence, and the automation of back-office processes may temper job growth and change some job functions.

Here are some key facts about Other customer and information services representatives in Nunavut:

• Approximately 50 people worked in this occupation in May 2021.
• Other customer and information services representatives mainly work in the following sectors:
  • Public Administration and Defence (NAICS 91): 33%
  • Wholesale and Retail Trade (NAICS 41, 44-45): 30%
  • Tourism & Culture (NAICS 51, 71-72): 16%
  • Transportation and warehousing (NAICS 48-49): 7%
• 80% of other customer and information services representatives work all year, while 20% work only part of the year, compared to 72% and 28% respectively among all occupations. Those who worked only part of the year did so for an average of 47 weeks compared to 44 weeks for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 30% compared to 51% for all occupations
  • Women: 70% compared to 49% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: 38% compared to 37% for all occupations
  • high school diploma or equivalent: 15% compared to 22% for all occupations
  • apprenticeship or trades certificate or diploma: 15% compared to 11% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 15% compared to 15% for all occupations
  • bachelor's degree: 15% compared to 10% for all occupations
  • university certificate, degree or diploma above bachelor level: n/a

Job prospects elsewhere in Canada

Explore current and future job prospects for people working as a "customer service agent" Other customer and information services representatives (NOC 64409) or across Canada.

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