Job prospects Customer Service Representative - Call Centre in the Cariboo Region

Explore current and future job prospects for people working as "Other customer and information services representatives" in the Cariboo Region or across Canada.

Current and future job prospects

These outlooks were updated on December 11, 2024.

Recent trends from the past 3 years

Labour shortage

Over the past few years (2021-2023), there was a labour shortage for Other customer and information services representatives in the Cariboo Region. There were more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be moderate for Other customer and information services representatives (NOC 64409) in the Cariboo region for the 2024-2026 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a moderate number of new positions.
  • A moderate number of positions will become available due to retirements.
  • There are several unemployed workers with recent experience in this occupation.

Here are some key facts about Other customer and information services representatives in the Cariboo region:

  • Approximately 790 people worked in this occupation in May 2021.
  • Other customer and information services representatives mainly work in the following sectors:
    • Retail Trade (NAICS 44-45): 35%
    • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 16%
    • Wholesale trade (NAICS 41): 13%
    • Utilities (NAICS 22): 11%
    • Other services (except public administration) (NAICS 81): 7%

Source Labour Market Information | Prospects Methodology

Job prospects elsewhere in Canada

Find out what will be the job prospects for Other customer and information services representatives across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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