Job description Medical Administrative Assistant in the Lower Mainland–Southwest Region

Find out what work is like for a medical administrative assistant in Canada. This work description is applicable to all Medical administrative assistants (NOC 13112).

Medical administrative assistants

Description

Medical administrative assistants perform a variety of secretarial and administrative duties in doctor's offices, hospitals, medical clinics and other medical settings.

Work week duration

Medical administrative assistants usually work between 35 to 40 hours per week.
Between 35 to 40 hours

Job duties

Here are some of the main activities and tasks that Medical administrative assistants have to perform, and some of the physical demands they involve:

  • Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
  • Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
  • Interview patients in order to complete forms, documents and case histories
  • Complete insurance and other claim forms
  • Initiate and maintain confidential medical files and records
  • Prepare draft agendas for meetings and take, transcribe and distribute minutes
  • Prepare financial statements and billing
  • Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
  • Order supplies and maintain inventory
  • Determine and establish office procedures and routines
  • May supervise and train other staff in procedures and in use of current software.

Physical demands Help - Physical Demands

  • Sitting
  • Making repetitive motions

Physical demands

Physical demands are the physical activities that the job requires the worker to do. Physical demands are selected according to the likeliness that workers will have to perform them for at least half of the time they spend at work.

Workplaces and employers

Here are the typical workplaces where Medical administrative assistants are employed and some of their main characteristics:

  • Doctors' offices
  • Other medical settings
  • Medical clinics
  • Hospitals

Work environment Help - Physical Work Environment

  • Indoors, environmentally controlled

Physical proximity from others Help - Physical proximity from others

  • Close (at arm’s length)

Work environment

The work environment refers to the physical setting in which people work. The characteristics and conditions of the work environment are selected according to the likeliness that workers will be exposed to them at least once a week.

Physical proximity from others

Physical proximity from others refers to the physical distance between individuals in the workplace. The likeliness that the job requires to perform tasks while being physically close to other people is rated on a scale with 3 levels: "Somewhat close", "Close" and "Very close".

Related job titles

Here are some other related job titles that are found in the same occupational category (NOC 13112), and a list of similar occupations:

  • administrative assistant - medical
  • medical secretary
  • ward secretary

Similar occupations Help - Similar occupations

Similar occupations

This section lists other occupations that are part of the same broad occupational category as Medical administrative assistants in the National Occupational Classification (NOC). These occupations involve similar core qualifications but involve different responsibilities. To see more similar occupations, use the Job Transition Tool.

Sources Occupational and Skills Information System & National Occupational Classification

Labour Market Information Survey
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