information technology (IT) service delivery manager
Posted on May 25, 2026 by Employer details TechVest Global Solutions Inc.
Job details
Education: Master's degree. or equivalent experience. Work setting: Urban area. Information technology (IT) consulting. Information technology (IT) infrastructure. Software company. Consulting firm. Service. Budgetary responsibility: $1,500,001 - $4,000,000. Tasks: Assign IT projects to systems analysts, programmers and other computer technicians. Coordinate IT projects, including the design and deployment of new IT systems and services. Plan and control budget and expenditures. Plan and organize daily operations. Supervise computer analysts, engineers, programmers, technicians and other personnel . Train staff. Establish and implement policies and procedures for information systems. Authorize the development of specifications for products or services. Meet with clients to discuss system requirements, specifications, costs and timelines. Consult with clients after sale to provide ongoing support. Project management. Certificates, licences, memberships, and courses : Project Management Professional (PMP). Computer and technology knowledge: Information Technology Infrastructure Library (ITIL). Oracle. Area of work experience: Design. Software development. Project implementation. Information technology (IT) service delivery. Management. Specialization or experience: Specialized environmental skills and knowledge. Area of specialization: Process improvement. System integration. Business process management. Information systems. Transportation/travel information: Valid driver's licence. Willing to travel. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Large workload. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Judgement. Organized. Reliability. Team player. Values and ethics. Proactive. Experience: 2 years to less than 3 years. Employment terms options: Day. Overtime available. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Bonus. Group insurance benefits. Life insurance. Pension plan. Registered Retirement Savings Plan (RRSP). Long term benefits: Long-term care insurance. Tax-Free Savings Account (TFSA). Other benefits: Team building opportunities. Support for newcomers and refugees: Does not require Canadian work experience. Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth.- Location Mississauga, ONL5B 3C3
- Work location On site
- Salary$175,000YEAR annually / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Overtime available
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3582734
Overview
Languages
English
Education
- Master's degree
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Urban area
- Information technology (IT) consulting
- Information technology (IT) infrastructure
- Software company
- Consulting firm
- Service
Budgetary responsibility
- $1,500,001 - $4,000,000
Responsibilities
Tasks
- Assign IT projects to systems analysts, programmers and other computer technicians
- Coordinate IT projects, including the design and deployment of new IT systems and services
- Plan and control budget and expenditures
- Plan and organize daily operations
- Supervise computer analysts, engineers, programmers, technicians and other personnel
- Train staff
- Establish and implement policies and procedures for information systems
- Authorize the development of specifications for products or services
- Meet with clients to discuss system requirements, specifications, costs and timelines
- Consult with clients after sale to provide ongoing support
- Project management
Credentials
Certificates, licences, memberships, and courses
- Project Management Professional (PMP)
Experience and specialization
Computer and technology knowledge
- Information Technology Infrastructure Library (ITIL)
- Oracle
Area of work experience
- Design
- Software development
- Project implementation
- Information technology (IT) service delivery
- Management
Specialization or experience
- Specialized environmental skills and knowledge
Area of specialization
- Process improvement
- System integration
- Business process management
- Information systems
Additional information
Transportation/travel information
- Valid driver's licence
- Willing to travel
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Values and ethics
- Proactive
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
- Pension plan
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Long-term care insurance
- Tax-Free Savings Account (TFSA)
Other benefits
- Team building opportunities
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Does not require Canadian work experience
Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2026-06-15
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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