network support technician

Posted on December 23, 2024 by Employer details Zedcor Security Solutions Corp.

Job details

*Network Support Technician ? Zedcor Security Solutions* *About Zedcor Inc.* Zedcor Inc. (?Zedcor?) provides security & surveillance services in Western and Central Canada to customers across various market segments. We are a fast growing, ambitious technology and security company that lives by our guiding principles of pioneering, innovation, and integrity. With 2 locations in Alberta and additional locations in British Columbia, Manitoba, Ontario, and the USA, we are looking to aggressively grow our Company to solve tomorrow?s problems today. For more information, check out: www.zedcor.com. *Summary:* The goal is to help the company maintain high uptime to secure our clients? facilities, and assets, while rapidly growing the company. Salary Range $70,000-$80,000 annually, depending on experience. *Job Type:* Full-time, permanent, Monday to Friday, Calgary-based *Key Responsibilities:* * Configure and maintain network devices, ensuring seamless connectivity across various platforms. * Remotely troubleshoot DC-based circuits with field personnel. * Manage and troubleshoot IP-based devices, ensuring optimal performance and reliability. * Set and manage device IP addresses, ensuring proper configuration within the network. * Collaborate with team members to design, implement, and troubleshoot remote devices. * Provide technical support and troubleshooting for network-related issues. * Apply strong electronics knowledge to support equipment in the field. * Work with Windows-based software to configure and manage remote equipment. * Maintain attention to detail when managing devices, IP addresses, and systems. *Required Skills and Qualifications:* * Strong networking experience, including expertise in IP-based devices and configuration. * Cradlepoint experience and certification preferred. * Ability to read and set device IP addresses effectively. * Proven ability to troubleshoot IP-based devices and resolve network issues. * Understanding of DC circuits. * Solid background in electronics, with the ability to help diagnose and resolve technical issues with the use of multimeters, etc. * Familiarity with Windows-based software. * Excellent attention to detail in system setup, configuration, and maintenance. * Ability to work in a fast-paced, team-oriented environment. *Preferred Skills:* * Cradlepoint Certification(s) * Experience with Cradlepoint NetCloud Exchange * Understanding of VPNs * Certifications or relevant experience in networking (e.g., CompTIA Network+, Cisco CCNA, etc. - Asset but not required). * Experience with cellular modems and routers. *Benefits:* * Health, dental, vision, disability, life insurance (after 90-day probationary period) * Casual dress code * Free on-site parking Job Types: Full-time, Permanent Pay: $70,000.00-$80,000.00 per year Additional pay: * Bonus pay Benefits: * Casual dress * Dental care * Life insurance * On-site parking * Paid time off * Vision care Schedule: * 8 hour shift * Day shift * Monday to Friday Experience: * IT support: 1 year (preferred) Licence/Certification: * CompTIA A+ (preferred) Work Location: In person