Discover jobs
Job Search
housekeeping supervisor
Posted on December 13, 2024 by Employer details DoubleTree by Hilton London
Job details
Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses. Work with the Executive Housekeeper to ensure the efficient and cost-effective running of the department, achieving the standards of cleanliness and guest care. *Responsibilities include, but are not limited to, the following functions:* * Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency. * Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. * Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. * Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. * Respond to guest requests, concerns and problems to ensure guest satisfaction. * Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction. * Liaise with Guest Services and Maintenance regarding ?ready? rooms ensuring guest requirements are met. * Ensure the correct handling of guest laundry, staff uniforms and lost and found. * Perform daily inspections of bedrooms/public areas and designated staff areas maintaining property standards. * Ensure the safe storage, issue and effective use of cleaning materials and equipment. * Ensure proper completion of housekeeping forms/reports. * Assist in planning/checking of deep cleaning duties as required. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. *The successful candidate will possess the following qualifications:* * Completion of secondary school is required. * A university degree or college diploma in hotel management is preferred. * Two years? experience in a hotel setting. * Ability to establish and maintain effective working relationships with associates, customers and patrons. * Working knowledge of the use of laundry chemicals and different formulas, as well as effects on various types of linen. * Ability to lift, bend, stoop, push or pull heavy loads, and stand for long periods of time. * Ability to push and/or pull wheeled carts weighing up to 100 pounds. * Must have the ability to communicate in English. * Always maintain a professional appearance and manner. * Ability to apply supervisory skills to plan, organize, direct, coach, train and discipline, as necessary. * Strong customer service skills * Ability to establish and maintain effective working relationships with associates, customers and patrons * Proficient with computers and Microsoft office. * Experience with Property Management Software and Point of Sales systems is an asset. Job Types: Full-time, Permanent Pay: From $18.00 per hour Additional pay: * Overtime pay Benefits: * Dental care * Employee assistance program * Extended health care * Paid time off * Vision care Schedule: * Day shift * Holidays * Monday to Friday * Night shift * Overtime * Weekends as needed Work Location: In person- LocationLondon, ON
- Workplace information On site
- Salary$18.00HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9565087950
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
- Date modified: