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receptionist

Posted on December 11, 2024 by Employer details Kenaston Common Physiotherapy

Job details

*Job Summary* We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various tasks. This role is essential in ensuring the smooth operation of our office. The Receptionist will handle phone calls, patient email requests, manage appointments and documents. In addition they will process payments and insurance requests. *Responsibilities* * Greet and welcome clients and visitors in a warm and professional manner. * Manage incoming phone calls with excellent phone etiquette, directing calls as necessary. * Schedule and confirm appointments for patients * Perform data entry tasks accurately to maintain patient records and office documentation. * Assist with various duties such as faxing, scanning, and direct billing to insurance companies. * Must be able to prioritize tasks and work under pressure while providing exceptional service * Maintain confidentiality of patient information in compliance with privacy regulations. * Support the rest of the staff as needed to enhance overall productivity. *Experience* * Previous experience as a receptionist or in a sales role is preferred. * Familiarity with a physiotherapy or medical office environments is a plus. * Strong organizational skills with the ability to multitask effectively in a busy setting. * Proficiency in using phone systems and basic office equipment. * Excellent communication skills, both verbal and written, to interact effectively with clients and team members. *We Offer* * Extensive onboarding and training * Group extended health benefits plan * Team learning sessions * Giving back to the community and local organizations * An environment where we celebrate patient & staff success Join us in creating a welcoming environment for our clients while contributing to the efficiency of our operations! *Submit your resume to* info@kcphysio.net Job Type: Full-time Pay: $17.00-$19.00 per hour Expected hours: 40 per week Benefits: * Life insurance * On-site parking * Vision care Schedule: * Day shift * Monday to Friday Education: * Secondary School (preferred) Experience: * Front desk: 1 year (preferred) Work Location: In person Expected start date: 2025-01-02