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customer service adviser
Title posted on Monster - SUPERVISOR, CUSTOMER SERVICE
Posted on December 10, 2024 by Employer details MEARIE Group
Job details
SUPERVISOR, CUSTOMER SERVICE Reporting to the Regional Manager, the main responsibilities of this position include: Provide effective and productive supervision and leadership to the Customer Service. Oversee, co-ordinate and provide guidance to Customer Service team members in day-to-day work Collaborate with internal departments to implement strategies to enhance overall customer experience and Develop and implement customer service process improvements, ensuring that customer inquiries are handled promptly and Oversee the billing process/function. Investigate and resolve escalated customer concerns in a professional and timely manner to achieve customer Create customer communications through various channels such as company website, social media, newsletters, bill inserts Provide training and coaching to foster employee development and maintain a skilled Ensure- LocationCornwall, ON
- Workplace information On site
- SalaryNot available
- Starts as soon as possible
- vacancies 1 vacancy
- Source Monster #194770
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