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guest services manager
Posted on December 03, 2024 by Employer details Haida Gwaii Glamping Inc
Job details
We are seeking an experienced and dynamic *Guest Services Manager* to join our team at Haida Gwaii Glamping Inc. in Tlell, BC. This role involves overseeing daily operations, managing staff, and ensuring exceptional guest experiences in a unique glamping environment. *Responsibilities:* * Develop and implement operational policies and procedures. * Recruit, train, and supervise staff, and conduct performance reviews. * Handle budgets, monitor expenses, and prepare marketing strategies. * Organize and manage events, negotiate with suppliers, and oversee inventory. * Address guest concerns and ensure high-quality customer service. *Qualifications:* * Bachelor?s degree or equivalent experience. * 5+ years in hospitality management or a similar role. * Proficiency in MS Office, QuickBooks, and Salesforce. * Strong leadership, communication, and organizational skills. *Why Join Us?* * Work in a breathtaking location in Haida Gwaii. * Enjoy benefits such as free parking and paid personal/volunteer days. *How to Apply:* Send your resume, cover letter, and references to *alanarosehusby@gmail.com*. Come be part of a team dedicated to delivering extraordinary guest experiences while embracing the beauty and culture of Haida Gwaii! Job Type: Full-time Pay: $35.00 per hour Expected hours: 32 ? 50 per week Additional pay: * Bonus pay * Overtime pay Benefits: * Company pension * Discounted or free food * On-site parking Schedule: * 8 hour shift * Day shift * Evening shift * Monday to Friday * Morning shift * Night shift * On call * Overtime * Weekends as needed Experience: * Customer service: 1 year (preferred) Work Location: In person- LocationTlell, BC
- Workplace information On site
- Salary$35.00HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9551646944
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