spa supervisor

Posted on December 04, 2024 by Employer details Spasation Salon and spa

Job details

*Job Title: Spa Supervisor* *Location:* Spasation *Job Type:* Full-time, Permanent *Compensation:* $19.00 - $23.00 per hour (to be discussed in interview) *Benefits:* Dental care, Extended health care, Vision care *Job Summary:* Spasation is seeking a highly organized and dedicated *Spa Supervisor* to oversee the day-to-day operations of our spa and salon. The ideal candidate will have industry experience, excellent interpersonal skills, and a client-focused approach. You will support the management team in ensuring smooth operations, a high standard of service, and a welcoming environment for clients. This is a fast-paced role where flexibility and reliability are essential. *Key Responsibilities:* * Supervise daily spa and salon operations, ensuring high levels of customer service, cleanliness, and professionalism. * Address and resolve customer complaints, concerns, or special requests in a timely and effective manner. * Assist with planning, organizing, and evaluating operational activities. * Control and manage inventory, ensuring products are well-stocked and ordered on time. * Support the development and execution of advertising or marketing strategies in collaboration with the management team. * Assist in budgeting and financial tracking to ensure the spa remains within operational costs. * Ensure compliance with health, safety, and sanitation regulations. * Lead by example to maintain a positive and motivated team atmosphere. * Provide coaching and guidance to staff to improve performance and maintain a high standard of service. * Manage employee schedules and ensure staffing levels meet the needs of the spa. * Collaborate with management on promotional activities and initiatives to drive client engagement and sales. *Requirements:* * *Experience:* Minimum of 4 years of experience in spa services or a related industry is required. * *Skills & Qualifications:* * Strong leadership skills and the ability to manage a diverse team. * Excellent interpersonal and communication skills. * Strong organizational abilities with attention to detail. * Ability to manage multiple tasks in a fast-paced environment. * A client-focused mindset with a commitment to delivering outstanding service. * Good judgment and reliability in all areas of work. * Ability to maintain confidentiality and handle sensitive information appropriately. * *Licenses/Certifications:* Relevant certifications or licenses in spa or wellness services are preferred. *Schedule:* * Full-time, 8-hour shifts * Monday to Friday, with occasional night shifts as needed *Compensation & Benefits:* * Salary: $19.00 - $23.00 per hour (based on experience) * Benefits: Dental care, Extended health care, Vision care *Why Join Us?* As a Spa Supervisor at Spasation, you will play a key role in maintaining the spa's high standards of service and ensuring a positive experience for both clients and staff. We offer competitive pay and a supportive, collaborative work environment. If you are passionate about wellness, customer service, and team leadership, we?d love to hear from you! *How to Apply:* Please submit your resume and a brief cover letter detailing your experience in the spa and wellness industry. Job Type: Full-time Additional pay: * Bonus pay * Commission pay * Overtime pay * Signing bonus * Tips Benefits: * Dental care * Extended health care * Store discount Schedule: * 8 hour shift * Evening shift * Every Weekend * Monday to Friday Experience: * working with day spa industry: 4 years (required) Work Location: In person