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case manager

Posted on December 04, 2024 by Employer details Neil Squire Society

Job details

*Full Time Position: Case Manager* *Neil Squire Society, Victoria, BC* *Neil Squire Society* is a Canadian national not-for-profit organization that empowers Canadians with disabilities through the use of computer-based assistive technologies, research and development, and various employment programs. Headquartered in Burnaby, BC, Neil Squire is presently hiring for their employment program and seeking a *Case Manager*. Under the direction of the National Program Manager, the Case Manager is responsible for conducting intake assessments, providing one-to-one employment counselling sessions, developing action plans with program participants, liaising with employers and marketing participants for job development. A key role for the Case Manager is to facilitate one-to-one appointments and small group sessions, if appropriate, on employment topics pertaining to Career & Personal Development, Wellness for Work and Job Development. *Topics include but are not limited to:* * Career Assessment Tools * Labour Market Research * Transferable Skills Analysis * Disability Disclosure * Entrepreneurial Skills * Resumes & Cover Letter Writing * Job Search Techniques * Networking * Informational Interviewing * Interviewing * Maintaining Employment *Duties and Responsibilities:* * Respond to phone calls and emails from individuals and service providers seeking information on the program * Screen clients for eligibility/suitability for program * Conduct intake assessments and initial needs determination with clients * Conduct one-on-one employment counselling sessions using various assessment tools * Develop realistic and appropriate action plans for participants, review, and revise action plan as required * Manage all aspects of client action plan and refer clients to other services as appropriate * Keep in close contact with every client. Ensure client progress is always up to date in program database * Collect required documents and assignments from clients throughout the program. Ensure client file content is in place for audit purposes * Prepare participants for employment marketing (resumes, cover letters, interview prep, etc); provide job search assistance and marketing support * Identify appropriate job leads and assist clients to access the hidden job market; support transition into employment; liaise with employers in order to generate employment leads * Market wage subsidy and non-wage subsidy employer services * Negotiate and prepare wage subsidy agreements, prepare employer documents and other required documents as needed * Provide ongoing follow-up support to clients and employers, as needed * Enter program notes and job development activities into appropriate database; maintain up-to-date employer and client databases * Manage and maintain appropriate trackers, including the screening inquiry tracker * Prepare detailed monthly and quarterly reporting on client progress in accordance with program procedures for submission to funders * Ensure all statistics, case notes, reports, consents, and other information pertaining to client documentation are completed on time and maintained in adherence to policies and procedures * Meet and network with various service providers to promote the program to increase recruitment and develop a network of resources for supported referrals * Facilitate and maintain positive relationships with community partners and organizations. * Attend local tradeshows/conferences, networking opportunities and other community events * Respond to queries from Assistive Technology Services program and refer self-referrals to provincial government online employment services portal. Refer complex cases to Burnaby office for follow-up * Other additional duties will be assigned as needed *Education, Training, Experience and Other Requirements:* * Relevant Bachelor?s Degree, Diploma in Social Sciences or a related field and/or CDP Certificate OR an equivalent combination of education, training and experience is an