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food service supervisor
Posted on November 29, 2024 by Employer details TIM HORTONS
Job details
The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled.People Management Leads by example and demonstrates the importance of treating every team member and guest with respect Assists the Restaurant Manager in recruitment and retention strategies Reacts immediately to issues requiring attention during the shif t Provides ongoing, specif ic direction to team members Encourages an exciting and fun work environment while motivating team members to meet goals Trains, orientates and monitors new team members, using PTS and feedback binder Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance(positive or negative) Assists in ensuring optimal team member coverage at all times and works various positions during busy periods tomaintain optimal service levels through demonstrated floor leadershipHospitality Management Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviours with teammembers Responds to guest in a friendly manner while maintaining an appropriate sense of urgency Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situationsinto positive situations Assists in the running of company-wide incentive programsOperations Management Displays knowledge of and works in compliance with applicable legislation Complies with and enforces all Tim Hortons operating standards Ensures that all product and packaging is properly merchandised and stocked Responsible for shift cash procedures Maintains operational efficiency through use of positioning charts Supervises team members to ensure primary and secondary duties are completed Ensures all restaurant policies are followed- LocationLloydminster, SK
- Workplace information On site
- Salary$16.00 to $20.00HOUR hourly
- Starts as soon as possible
- Source SaskJobs #1386775
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