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customer service clerk Recruitment agency
Posted on November 20, 2024 by Employer details Goudreau Personnel by Swinton Ltd.
Job details
Education: College/CEGEP. Tasks: Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Computer and technology knowledge: MS Windows. SAP (FI/CO / HR / MM / OT SD). Transportation/travel information: Own transportation. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Overtime required. Work under pressure. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Health care plan.- LocationWindsor, ON
- Workplace information On site
- Salary$21.00 to $25.00HOUR hourly (To be negotiated) / 40 to 44 hours per week
- Terms of employment Permanent employmentFull time
- Day
- Starts as soon as possible
- Benefits: Health benefits
- vacancies 1 vacancy
- Permanent placement opportunity
- Source Job Bank #3158740
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
- MS Windows
- SAP (FI/CO / HR / MM / OT SD)
Additional information
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Work under pressure
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Health benefits
- Dental plan
- Health care plan
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2025-01-10
Important notice: This job posting is advertised by a recruitment agency on behalf of the employer. The agency acts as an intermediary between Job Bank and the employer. The Government of Canada has taken steps to make sure this job posting is accurate and reliable but cannot guarantee its authenticity.
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