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call centre agent - customer service
Title posted on Monster - Call Center Communications Professional
Posted on November 15, 2024 by Employer details Doctors Vision Group
Job details
At Doctors Vision Group we are committed to providing exceptional service and building lasting relationships with our patients. We are currently looking for a Call Center Communications Professional to assist our Optometry clinics. As a Call Center Communications Representative, you will play a key role in maintaining our reputation for outstanding customer service. You will be responsible for handling inbound and outbound calls, ensuring that customer inquiries and issues are resolved both promptly and thoroughly. Responsibilities include (but limited to): Manage a high volume of inbound and outbound calls with efficiency and courtesy. Assist patients with inquiries, product information, appointment scheduling, etc. Maintain detailed records of patient interactions, transactions, and actions taken. Collaborate with the team to ensure- LocationLondon, ON
- Workplace information On site
- SalaryNot available
- Starts as soon as possible
- vacancies 1 vacancy
- Source Monster #c341ec93-1422-44a5-9f54-f0bb4cf4f682
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