Discover jobs
Job Search
customer service adviser
Title posted on ZipRecruiter - Customer Services Representative (Cheque Cashing Services)
Posted on November 14, 2024 by Employer details Check Cashing Canada
Job details
<h3>Job Description</h3><div>Job Description<div><p>#Jobs : Customer Service Representative</p><p>Check Cashing Canada, a leading provider of cheque cashing services, is seeking a dedicated and knowledgeable Customer Service Representative to join our team. The ideal candidate will have a solid understanding of cheque cashing processes, Anti-Money Laundering (AML) regulations, and Know Your Customer (KYC) procedures.</p><p>Responsibilities</p><p>? Provide exceptional customer service to <strong>clients seeking cheque cashing services.</strong><br />? Assist clients in completing<strong> cheque cashing transactions</strong> accurately and efficiently.<br />? Perform thorough verification of client identification, cheque authenticity, and risk assessments.<br />? Ensure compliance with AML and KYC regulations and company policies.<br />? Educate clients on seasonal offers and promotions available in-store.<br />? Call new and existing customers to inform them about available offers.<br />? Maintain accurate records of transactions and client interactions.<br />? Handle inquiries, issues, and complaints promptly and professionally.<br />? Conduct data reconciliation and perform various administrative duties.<br />? Be responsible for financial instruments, including cheques and cash.<br />? Complete any additional tasks assigned by management.</p><p><strong>Requirements</strong></p><p>? <strong>1-2 years of experience in cheque cashing services or financial institutions preferred.</strong><br />? Strong understanding of AML, KYC, and compliance regulations.<br />? Excellent interpersonal and communication skills.<br />? Ability to thrive in a fast-paced environment with attention to detail.<br />? Strong problem-solving skills and proficiency in basic computer applications.<br />? Preference for multilingual candidates fluent in English, Hindi, and Punjabi.</p><p><strong>Benefits</strong></p><p>? Competitive salary based on experience, with negotiation options available for the right candidate.<br />? Comprehensive training on cheque cashing processes and compliance.<br />? Opportunities for career growth and advancement.<br />? Health benefits package upon successful completion of the required employment tenure.<br />? The chosen candidate will be on probation for the first week, with full-time hire upon successful completion.</p><p><strong><em>Join us in delivering exceptional service that makes a difference!</em></strong></p><p>Job Type: Full-time<br />Pay: $19.27-$21.03 per hour (negotiable for the right fit)<br />Expected hours: 40+ per week</p><p>Schedule:</p><p>8 hour shift<br />Day shift<br />Monday to Saturday<br />Work Location: In person, Toronto GTA</p><p>Application deadline: 2024-10-31</p></div></div>- LocationToronto, ON
- Workplace information On site
- Salary$26.63HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source ZipRecruiter #767b4c5d1
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
- Date modified: