Overview
Languages
English
Education
Experience
1 year to less than 2 years
Hybrid
Work must be completed both in person and remotely.
Asset languages
Work setting
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Information technology (IT) infrastructure
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Software company
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Information technology
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Troubleshooting
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Troubleshooting/diagnostic
Responsibilities
Tasks
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Confer with clients to identify requirements
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Document technical requirements to ensure that products, processes and solutions meet business requirements
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Design, develop and implement information systems business solutions
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Provide advice on information systems strategy, policy, management and service delivery
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Assess physical and technical security risks to data, software and hardware
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Develop policies, procedures and contingency plans to minimize the effects of security breaches
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Develop and implement policies and procedures throughout the software development life cycle
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Conduct reviews to assess quality assurance practices, software products and information systems
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Resolve conflict situations
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JavaScript Object Notation (JSON)
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Usability testing
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Operate automatic or other testing equipment to ensure product quality
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Execute and document results of software application tests and information and telecommunication systems tests
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Supervise other technical support workers in this group
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Install software and hardware and configure operating system software in preparation for testing
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Resolve complaints and claims
Credentials
Certificates, licences, memberships, and courses
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CompTIA Security+ Certification
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Information technology infrastructure library (ITIL) Certification
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Microsoft SQL Certification
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Network+ Certification
Experience and specialization
Computer and technology knowledge
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Jira
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Virtualization
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Workday
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Linux
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JavaOS
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Device drivers
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Networking software
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Networking security
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Extranet
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Internet
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Servers
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File management software
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Security software
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Presentation software
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Communication software
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Programming software
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Business diagram software
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Programming languages
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Software development
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MS Office
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SQL
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Ruby
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Ruby on Rails
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Microservices
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Software quality assurance
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MS SQL Server
Applied statistics and mathematics experience
Area of work experience
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Project implementation
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Information technology (IT) service delivery
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Quality assurance or control
Area of specialization
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Business process management
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Business methods analysis
Regulations knowledge
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Knowledge of preventive maintenance of machinery and equipment
Additional information
Work conditions and physical capabilities
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Ability to work independently
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Fast-paced environment
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Work under pressure
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Tight deadlines
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Attention to detail
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Sitting
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Standing for extended periods
Personal suitability
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Accurate
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Efficient interpersonal skills
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Excellent oral communication
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Excellent written communication
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Initiative
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Judgement
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Organized
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Team player
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Flexibility
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Innovation
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Analytical
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Proactive
Benefits
Health benefits
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Dental plan
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Disability benefits
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Health care plan
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Vision care benefits
Financial benefits
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Bonus
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Group insurance benefits
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Life insurance
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Pension plan
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Registered Retirement Savings Plan (RRSP)
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Stocks/shares
Other benefits
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Free parking available
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Learning/training paid by employer
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Paid time off (volunteering or personal days)
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Parking available
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Wellness program
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.