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medical office assistant
Posted on November 08, 2024 by Employer details Glazier Medical Centre
Job details
General Summary of Duties: * Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patient and medical support staff. * Work in all areas of the medical centre including Urgent Care, Central Booking Department and Medical Reception for Family Physicians and Specialists. Typical Physical Demands: * Work may require sitting/standing for long periods of time; also stooping, bending and stretching for files and supplies. * Requires manual dexterity sufficient to operate a keyboard, type at 40 wpm, use a telephone, copier, and such other office equipment as necessary. * Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. * It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful. Typical Working Conditions: * Work is performed in reception area. Involves frequent contact with patients. * Fast Paced * Ability to multi-task required * Contact involves dealing with sick people. Examples of Duties: (This list does not include all of the duties assigned) * Greets patients and visitors in a prompt, courteous, and helpful manner. * Verify and update personal/OHIP/insurance information in the EMR * Maintains appointment schedules and follows office scheduling policies. * Answers telephone, screens calls, takes messages, books appointments and provides information. * Responsible for completing all necessary test requisitions and other forms accurately. * Sorts and delivers mail, medical records, and other correspondence. * Screens visitors and responds to routine requests for information. * Maintains work area in neat and orderly manner. * Must be familiar with specimen collections for tests giving appropriate instruction for correct collection when needed. * Brief history of patients including height, weight, urine testing, vision testing, blood pressure, etc. * Ensures exam rooms are stocked with supplies * Assist with routine procedures such as pap smears, biopsies, etc. Be in the room, hand swab, specimen, etc. * Give patients appropriate instruction for specimen collections for tests. * Handling specimens and preparing them for lab drop-off. * Do hospital billing and office billing as required. * Put patients in exam rooms. * Physical cleaning of all surfaces in the exam rooms and patient areas * Surgical booking - organization of patients. * Book referral appointments. * Set up appointment schedule for physicians on computer terminal. Knowledge, Skills, & Abilities: * Excellent communication and interpersonal skills * Knowledge of business office procedures, medical terminology, laboratory procedures * Strong organizational, time management and multitasking abilities * Proficient in using a computer and electronic medical records (EMR) systems (preferably Telus PS Suite) * Skill in greeting patients and answering the telephone in a pleasant and helpful manner * Excellent command of the English language, both verbal and written communication * Ability to maintain professionalism and confidentiality at all times Education: * College with Medical Office Administration or related Diploma preferred. Experience: * Prefer one year of work experience * Strong computer skills with experience using Electronic Medical Record systems (preferably PS Suite) an asset. *This position is full time up to 37.5 hours per week. Occasional evenings and weekends may be required. * *Glazier Medical Centre is a busy multi-disciplinary medical clinic. This role will act as a Float - working in various offices/departments within the clinic. As such, we are looking for a fast-learner who has strong computer and EMR skills, exceptional interpersonal/communication skills, and a strong desire to learn/grow within our clinic. * We strive to meet the accommodation needs of persons with disabilities. Applicants are encouraged to make their needs for accommodation known at any point during the application- LocationOshawa, ON
- Workplace information On site
- Salary$19.51 to $23.13HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9520565390
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