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user support technician
Posted on November 07, 2024 by Employer details Canlan Sports
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Help desk. Private company, corporation or industry. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide customer service. Computer and technology knowledge: Information Technology Infrastructure Library (ITIL). JavaOS. Device drivers. Networking software. Networking hardware. Intranet. Servers. Desktop applications. File management software. Multimedia software. Word processing software. Presentation software. Mail server software. Communication software. Desktop publishing software. Database software. MS Office. SharePoint. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Sitting. Own tools/equipment: Internet access. Cellular phone. Personal suitability: Client focus. Efficient interpersonal skills. Initiative. Team player. Ability to multitask. Time management. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Registered Retirement Savings Plan (RRSP). Other benefits: On-site amenities. Parking available. Wellness program.- Location989 Murray Ross PkwyNorth York, ONM3J 3M4
- Workplace information On site
- Salary$28.85HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, On Call
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3143682
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Help desk
- Private company, corporation or industry
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Information Technology Infrastructure Library (ITIL)
- JavaOS
- Device drivers
- Networking software
- Networking hardware
- Intranet
- Servers
- Desktop applications
- File management software
- Multimedia software
- Word processing software
- Presentation software
- Mail server software
- Communication software
- Desktop publishing software
- Database software
- MS Office
- SharePoint
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Sitting
Own tools/equipment
- Internet access
- Cellular phone
Personal suitability
- Client focus
- Efficient interpersonal skills
- Initiative
- Team player
- Ability to multitask
- Time management
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits
- On-site amenities
- Parking available
- Wellness program
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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