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customer service cashier
Title posted on CareerBeacon - Sales Associate
Posted on November 06, 2024 by Employer details Home Depot
Job details
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates work in cooperation with their supervisors and other sales associates in various department. Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool Rental.Key Responsibilities:Ensures Customer SatisfactionFollowing Home Depot's GET Model of customer service including Greeting, Engaging, and Thanking the customerActively seek customers throughout the store and escort customers to appropriate merchandise, regardless of departmentAsk open ended questions about the customer's projects in order to determine their needs and level of expertisePromote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend themDrives SalesDiscuss available options (good, better, best) and suggest related items/services outside of department that the customer may needEducate customers about the whole projectUsing empowerment program when necessary to satisfy customersExecute daily stock maintenance: all products signed, displayed, and cleanBuilds Skills and KnowledgeMaintain knowledge of all products in department and adjacent departmentsProactively seek knowledge on all products and servicesMaintains Safety and SecurityFollows all safety policies and procedures, Loss Prevention policies and proceduresCompetencies:Communicates EffectivelyCustomer FocusSkills:Interpersonal SkillsDirect Manager/Direct Reports:Department SupervisorTravel Requirements:No travel requirementsPhysical Requirements:Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving itemsHybrid Work:DependentWorking Conditions:Working within a flexible schedule that may include evening and weekendsWarehouse environment that can be dusty and noisyDoors are frequently open, causing drafts and interior temperature changesMinimum Education:High School Diploma or equivalentMinimum Years of Work Experience:1 to 2 years Retail or Trade experience an assetMinimum Leadership Experience:NACertifications:NAOther Requirements/Assets:NA- LocationWaterloo, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentPart time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #2122398
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