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customer service representative supervisor
Posted on October 30, 2024 by Employer details Penney Auto Body
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Asset languages: Mandarin. Cantonese. Tagalog. Tasks: Authorize routine deposits and withdrawals. Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Examine and verify the accuracy of work . Identify workers' training needs. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Train staff/workers in job duties, safety procedures and company policies. Conduct performance reviews. Perform same duties as workers supervised. Co-ordinate, assign and review work. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Requisition materials and supplies. Organize and maintain inventory. Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings. Keep maintenance reports and documentation. Supervision: Customer service clerk. 5-10 people. Working groups. Computer and technology knowledge: MS Office. Work conditions and physical capabilities: Attention to detail. Overtime required. Work under pressure. Personal suitability: Client focus. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Screening questions: Are you available for the advertised start date?. Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. What is the highest level of study you have completed?. Experience: 1 year to less than 2 years. Financial benefits: Bonus. Commission. Other benefits: Free parking available. Parking available.- Location8225 Main StVancouver, BCV5X 3L7
- Workplace information On site
- Salary$35.00HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Weekend, Shift, Flexible Hours
- Starts as soon as possible
- Benefits: Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3137208
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Asset languages
- Mandarin
- Cantonese
- Tagalog
Responsibilities
Tasks
- Authorize routine deposits and withdrawals
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Organize and maintain inventory
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Keep maintenance reports and documentation
Supervision
- Customer service clerk
- 5-10 people
- Working groups
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Attention to detail
- Overtime required
- Work under pressure
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
Benefits
Financial benefits
- Bonus
- Commission
Other benefits
- Free parking available
- Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2025-01-03
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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