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information technology (IT) specialist
With some duties as a computer help desk supervisor
Posted on October 21, 2024 by Employer details Poly Tech Talent
Job details
Education: College/CEGEP. Work setting: Chemical and pharmaceutical company. Business office. Tasks: Confer with clients to identify requirements. Document technical requirements to ensure that products, processes and solutions meet business requirements. Design, develop and implement information systems business solutions. Provide advice on information systems strategy, policy, management and service delivery. Assess physical and technical security risks to data, software and hardware. Develop policies, procedures and contingency plans to minimize the effects of security breaches. Develop and implement policies and procedures throughout the software development life cycle. Conduct reviews to assess quality assurance practices, software products and information systems. Resolve conflict situations. Supervise technical and support staff. Type of service and repair: Computers and peripherals. Computer and technology knowledge: iOS. Networking software. Networking hardware. Networking security. Internet. Servers. Enterprise Applications Integration (EAI). File management software. Multimedia software. Word processing software. Software development. Spreadsheet. MS Office. MS Windows. Amazon Web Services (AWS). MS Outlook. ServiceNow. Area of work experience: Information technology (IT) service delivery. Security and safety: Criminal record check. Work conditions and physical capabilities: Ability to work independently. Work under pressure. Tight deadlines. Physically demanding. Manual dexterity. Attention to detail. Sitting. Standing for extended periods. Bending, crouching, kneeling. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Team player. Flexibility. Innovation. Analytical. Proactive. Leadership. Screening questions: Are you available for shift or on-call work?. Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Experience: 5 years or more. Green job: Involves duties and responsibilities that lead to positive environmental outcomes. Health benefits: Dental plan. Health care plan. Vision care benefits. Other benefits: Free parking available. Paid time off (volunteering or personal days). Team building opportunities. Parking available.- LocationMississauga, ON
- Workplace information On site
- Salary$30.00 to $40.00HOUR hourly (To be negotiated) / 37.5 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Benefits: Health benefits, Other benefits
- vacancies 1 vacancy
- In-house position at the agency
- Source Job Bank #3101446
Overview
Languages
English
Education
- College/CEGEP
Experience
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Green job Help - Green job - Help
The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.
Work setting
- Chemical and pharmaceutical company
- Business office
Responsibilities
Tasks
- Confer with clients to identify requirements
- Document technical requirements to ensure that products, processes and solutions meet business requirements
- Design, develop and implement information systems business solutions
- Provide advice on information systems strategy, policy, management and service delivery
- Assess physical and technical security risks to data, software and hardware
- Develop policies, procedures and contingency plans to minimize the effects of security breaches
- Develop and implement policies and procedures throughout the software development life cycle
- Conduct reviews to assess quality assurance practices, software products and information systems
- Resolve conflict situations
- Supervise technical and support staff
Experience and specialization
Type of service and repair
- Computers and peripherals
Computer and technology knowledge
- iOS
- Networking software
- Networking hardware
- Networking security
- Internet
- Servers
- Enterprise Applications Integration (EAI)
- File management software
- Multimedia software
- Word processing software
- Software development
- Spreadsheet
- MS Office
- MS Windows
- Amazon Web Services (AWS)
- MS Outlook
- ServiceNow
Area of work experience
- Information technology (IT) service delivery
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Ability to work independently
- Work under pressure
- Tight deadlines
- Physically demanding
- Manual dexterity
- Attention to detail
- Sitting
- Standing for extended periods
- Bending, crouching, kneeling
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Flexibility
- Innovation
- Analytical
- Proactive
- Leadership
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Other benefits
- Free parking available
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-11-18
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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