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patient care coordinator
Posted on October 18, 2024 by Employer details Lume Women + Health
Job details
*Job title: *Patient Care Coordinator *Two Openings: * 1. Patient Care Coordinator, Personal Health Assessment and Healthspan 2. Patient Care Coordinator, Menopause and Pelvic Health *Location: *Midtown Toronto As a new, private health clinic for women, we are seeking two energetic, full time *Patient Care Coordinators* to join our midtown Toronto clinic. As a *Patient Care Coordinator, *you will foster a caring and supportive environment where patients will feel seen, heard, and empowered. You will be the personal health ?concierge? for patients during their time in the clinic. You will exhibit a passion for women?s wellness and be a key contributor to our inclusive culture and ongoing success. *Imperative to the success of our clinic is a skilled dedication to patient needs and the patient experience. You will actively build a culture of warmth, commitment, respect, and gracious care. Patients will have a seamless experience through our health offerings. Patients should feel welcome to give feedback to help us achieve our goals for continuous quality improvement. As a centre of excellence in women's health, you will confidently navigate feedback to ensure patients reach their personal health goals.* *Your key responsibilities* · You will be a primary point of contact for patients, including telephone intakes and ensuring patients move seamlessly through in-person appointments. · Provide current and prospective patients with information about clinic services and ensure patients are scheduled within the most appropriate program offering. · Collect and document medical history in the EMR. · Provide warm, personal service by guiding patients through testing procedures, room allocations, and offering assistance as needed throughout their time at the clinic. · Serve as the follow-up contact for any questions or concerns after appointments. · Work closely with clinic team members to develop and implement strategies that enhance patient experience. · Provide patient-oriented care in accordance with the College of Nurses of Ontario standards or other regulatory body to which you are a member. · Provide follow up and episodic care including by text, telephone, and in person, as directed by the Physicians and other health care providers. · You will: o warmly greet patients, take vitals, and establish a caring experience o conduct phlebotomy o prepare patients and rooms and assist with medical tests (for example, gynecological procedures, cardiac assessments/stress tests, DEXA) o administer infusion medications o communicate medical plans to patients as articulated by the Physicians and other health care providers · Commitment to evidence-based practice and professional growth and development. · Exhibit a passion for women?s wellness as they age. *A bit about you* · Registered and in good standing with the College of Nurses of Ontario. · RPN accreditation with a minimum of 5 years of clinical nursing experience; experience in women?s health is an asset. · Medical Assistants with a minimum of 5 years experience will be considered. · International Medical Graduates will be considered if eligible to work in Canada. · Proficiency with an EMR; experience with Telus CHR is an asset, training will be provided. · Current CPR certification. · Strong clinical assessment, critical thinking, and problem-solving skills. · Excellent communication skills (both written and verbal). · Excellent attention to detail. · Exhibit a passion for making a difference in the lives of patients. · Commitment to ongoing learning and innovation. · Able to collaborate with other allied healthcare professionals to provide comprehensive and holistic patient care, demonstrating a team-oriented approach. · Able to adapt to a dynamic and changing environment, demonstrating flexibility in approaches and willingness to adjust to ensure optimal patient care. · Committed to an equitable, diverse, and inclusive environmen- LocationToronto, ON
- Workplace information On site
- Salary$65,000 to $70,000YEAR annually
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9492647700
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