hotel night auditor
Posted on
October 17, 2024
by
Employer details
Canadian Rocky Mountain Resorts
Job details
_ *Buffalo Mountain Lodge in Banff, AB is looking for a full time Night Auditor!*_
*Primary Function:* The Night Auditor is integral in balancing the lodge?s daily revenues, ensuring accurate accounting practices, and providing exceptional service to guests during night hours. This role involves a mix of front office duties and detailed financial tasks, requiring both customer service excellence and strong analytical skills.
*Duties and Responsibilities:*
· Balance daily revenues for Rooms and F&B by pulling reports and exporting information into Excel spreadsheets.
· Troubleshoot any areas that do not balance or cash outs that are not recorded by F.D. Agents or F&B servers/managers.
· Process billing for third-party booking agents (e.g. Expedia).
· Compile accurate data for the Lodge Manager, Owners and Controller.
· Complete the day and roll the system to the new day.
· Complete biweekly balances for the officer accounts.
· Ensure that accounts are rolled out on a biweekly basis for payroll and accounting purposes.
· Perform Front Office duties as required, including room reservations, check-ins and check-outs.
· Deal with guest issues as they arise ? ensure that the guest requests are met and relevant information is passed on to the day shift.
· Handle any complaints or deliveries at night in conjunction with the night cleaner.
· Monitor the security of the property overnight and liaise with external security staff.
· Provide communication to all departments re: activity during the night.
· Ensure guests check in, departure information is correct, and accounts are accurate for billing.
· Create nightly reports, daily sales report, journal, breakdown and deposit sheets.
· Compile monthly reports, log revenue, complaints, comments and reservation totals.
· Assisting the Admin with data entry during the night when required.
*Requirements/Experience:*
· Previous Front Office or Audit experience preferred.
· Accounting experience or education is an asset.
· Experience with Opera and Squirrel systems preferred an asset.
· Excellent interpersonal, verbal and written communication skills.
· Detail oriented with strong numerical and problem-solving abilities.
· Highly organized and self- motivated.
· Strong computer skills are required, in particular a proficiency with Microsoft Office applications.
· Must have the ability to work independently and remain calm in the event of situations arising during the night.
· Physical requirements include the ability to endure long periods of standing, sitting, bending, and lifting (up to 50 pounds may be required)
_As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions._
_Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed. _
_If you can?t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474._
_We look forward to receiving your application._
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 35 ? 44 per week
Additional pay:
* Overtime pay
Benefits:
* Casual dress
* Company events
* Discounted or free food
* Extended health care
* On-site parking
* Store discount
* Vision care
Flexible language requirement:
* French not required
Schedule:
* 8 hour shift
* Evening shift
* Holidays
* Monday to Friday
* Night shift
* Weekends as needed
Application question(s):
* Are you able to relocate to Banff, AB for this role? (staff housing avail
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LocationBanff, AB
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Workplace information
On site
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Salary$19.00HOUR hourly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9491023915
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