accounts manager - banking, credit and investment
Title posted on AgCareers.com -
Team Leader, Claims Services
Posted on
October 17, 2024
by
Employer details
Agricorp
Job details
Agricorp is looking for a Team Leader, Claims Services to join the Claims Services team in the Program Delivery division. The RoleAs the Team Leader, Claims Services you will act as a hands-on functional and motivational leader to ensure that team members are empowered to provide customers of AgriStability, Risk Management Program, Production Insurance and other programs with efficient and effective administrative support for claims and program payments. This position reports to the Manager, Claims Services and works in partnership with the leadership team. In this role, you will: Provide day-to-day direction and support to team members and other team leaders in providing overall direction to staff Manage employee compliance around corporate policies, such as vacation, attendance management and code of conductProvide coaching sessions to team members for improved performance and developmentRecruit and develop talent in accordance with corporate policiesConduct formal performance management reviews, giving feedback, addressing performance management issues and completing performance documentation Develop contingency plans to manage volume fluctuations and unanticipated interruptionsProvide solutions and advice as a subject matter expert in the area of claims servicesEscalate and monitor sensitive, high-risk situations so that customer needs are addressedFacilitate team meetings to cascade business objectives and company information Engage team members in continuous improvement Seek feedback from internal and external customers, interpret the data and make recommendations for changeConduct financial reviews and analysis with specialists on more complex or high-dollar claimsParticipate in annual business planning, resource planning and goal setting with your manager and other team leadersFollow up on trends, create new processes and maintain and develop standard operating proceduresStay current on Ontario agriculture and on industry trends,Act on behalf of the manager when required Job status: Permanent position.Work status: Full time in-office, remote and hybrid work arrangements are availableSalary Range: $78,030 - $91,800Location: Must live in Ontario to perform this role Qualifications Post-secondary degree, undergraduate level, in Economics, Finance, Commerce, Business, Agriculture or other related experienceMinimum 5 years’ experience in claims adjudication or insurance claims in the financial services or agricultural industryExperience with operations supervision responsibilities, such as resource management, work scheduling and goal settingExperience in implementing business changes and operational improvements Experience in communicating with diverse stakeholders Proven experience in coaching, mentoring or leading othersLeadership or supervisory training an assetConflict resolution or dispute mediation experience an assetCourses in accounting, risk analysis, risk management or financial analysis an asset Key Competencies Leading teams – Leads and supports the performance of a team towards achieving excellent resultsClient focus – Provides service excellence to internal and external clientsCritical judgment, decision making and problem solving – Uses critical judgment to make decisions and solve problems involving varied levels of complexity, ambiguity and riskAnalytical thinking – Interprets, links and analyses information and situations by breaking them down into component parts and identifying patterns, connections and underlying issuesAchieving quality results – Focuses efforts on managing one’s self to&a
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LocationGuelph, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
AgCareers.com
#966903
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