cashier, customer service
Title posted on indeed.com -
Cashier and Customer Service
Posted on
October 17, 2024
by
Employer details
SUNTEA Ackroyd
Job details
SUNTEA Ackroyd, a renowned tea brand in Richmond, BC, is seeking an enthusiastic, detail-oriented *Cashier* with a bright smile to join our evening team. This is a *full-time* position for someone passionate about customer service and eager to grow in the fast-paced tea industry.
*Key Responsibilities:*
* *Customer Service:* Provide friendly and prompt service, ensuring each guest has a positive experience.
* *Multitasking:* Manage multiple tasks at once, including customer interactions and assisting with store operations during busy periods.
* *Quick Learning:* Adapt quickly to learning the menu, in-store processes, and cash register operations, ensuring smooth service.
* *Transaction Handling:* Efficiently process customer orders, handle cash and electronic payments accurately, and issue receipts.
* *Maintain Cleanliness:* Ensure the cashier area is clean, well-organized, and stocked with necessary supplies.
* *Product Knowledge:* Understand the menu offerings to answer customer questions and make recommendations.
* *Assist in Other Duties:* Support teammates with tasks such as stocking, organizing, and occasional support with preparing orders during busy periods.
*Qualifications:*
* *Previous cashier or customer service experience* in a fast-paced environment (preferred but not mandatory).
* Strong interpersonal and *communication skills*; able to engage with customers in both English and Mandarin/Cantonese (preferred).
* Quick learning skill.
* Ability to *multi-task* and stay organized, especially during peak hours.
* Positive attitude with a commitment to *customer satisfaction*.
* *Attention to detail* in handling transactions and maintaining store cleanliness.
* Must be available for *nighttime shifts*, including weekends.
*Work Schedule*:
* *Shift Time*: 5:30 PM to store closing (approximately 1:15 AM)
* *Fixed Workdays*: Monday, Thursday, Friday, Saturday, and Sunday
_(This schedule is fixed and non-negotiable. During training, shifts may vary.)_
*Compensation & Benefits:*
* *Basic Hourly wage tier for NIGHT SHIFT: *Beginner - minimum wage/hr +0% tips. Intermediate - $19.00/hr + 100% tips. Advanced - $20.00/hr +150% tips. Master - $21/hr +150% tips
* *Statutory holiday pay:* 2.5x for working on statutory holidays or 1x pay for non-working days (based on a 7.5-hour day). Eligibility requires working over 15 days in the 30 days prior to the holiday.
* *Vacation pay*: Paid vacation as per provincial standards.
* *Employee benefits*: Including 15mins unpaid breaks, one free beverage during a shift, and discounts on products.
* *Growth opportunities*: Additional training opportunities available for those looking to expand their skills within the company.
*How to Apply:*
If you're a reliable, friendly individual looking to join a dynamic team in the tea industry, we'd love to hear from you! Please send your resume to *suntearichmond.hr@gmail.com*.
Join us at SUNTEA Ackroyd and be part of a welcoming environment where your skills and service are valued!
Job Types: Full-time, Permanent
Pay: $17.40-$21.00 per hour
Expected hours: 36.25 ? 40 per week
Experience:
* Cashiering: 1 year (required)
* Customer service: 1 year (required)
Language:
* English (required)
* Mandarin (preferred)
Work Location: In person
Expected start date: 2024-10-18
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LocationRichmond, BC
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Workplace information
On site
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Salary$17.40 to $21.00HOUR hourly
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9490796687
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