banquet porter
Posted on
October 16, 2024
by
Employer details
DoubleTree by Hilton West Edmonton
Job details
For the sixth year in a row, *Hilton* has been recognized for it's exceptional workplace culture and named as one of the World's Best Workplaces by Fortune Magazine. Hilton ranked #3 on the list of the top 25 companies and remained the only hospitality company on the list. Hilton Team Members attribute the Company's culture, benefits and inclusive environment as it's foundation to being a great place to work.
Join the BEST team in Edmonton at the *DoubleTree by Hilton West Edmonton*!
Our friendly and attentive staff are dedicated to providing personalized service throughout our guest?s stay. We call it CARE (Create A Rewarding Experience).
Each year we survey Team Members what excites them the most about working at Hilton so we can build on the positive aspects of their experiences at work. Here?s what they have said:
· The people I work with
· Pride in the brand
· Connections with guests and customers
· Meaningful and fun work
· Special and Unique benefits
Let's start with the *GREAT benefits*!
*Benefits:*
* *Up to 6 Discounted Mayfield Dinner Theatre Tickets*
* *50% Discount in Stages Restaurant & Bar*
* *Worldwide Hilton Discounted Room Rates*
*Do you need a side job to boost your income for the holiday season?* This position has various shifts which might help you make the best use of your time! There is an hourly rate plus guaranteed gratuities!
*We are looking for a* *Casual Banquet Porters to work in our busy Banquets department;*
* *Must be available evenings and weekends*
Work in one of the largest hospitality teams in Edmonton at the DoubleTree by Hilton West Edmonton - also home to the Mayfield Dinner Theatre!
*Basic Purpose:*
To provide excellent service to our guests by providing efficient set up, replenishment and tear down of Banquet Events. This includes set up and/ or breaks down tables, chairs, audio visual equipment and platforms/ stages according to banquet event orders.
Major Responsibilities and Duties (to fulfill major purpose):
* Cleans, stores and secures in an organized manner all tables, chairs and audio visual equipment, platforms/ stages and other equipment used for banquet functions
* Maintains cleanliness of banquet rooms, banquet hallways, storage and service areas
* May refresh rooms at break; remove dirty cups/ glasses, cleans trash cans, replenishes water pitchers, replaces table cloths, etc.
* Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction
* Provides a professional image at all times through appearance and dress. Ensuring event areas are clean, organized and set up according to event parameters
* Creates a positive first impression and establishes rapport with guests
* Clear tables and reset tables as necessary
* Provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations
* Meets and exceeds customer and team member expectations by providing superior service and teamwork
* Communicates effectively with customer, co-workers and supervisors
* Demonstrates teamwork by cooperating and assisting co-workers as needed
* Handles difficult situations effectively
* Banquet Porters will have a keen awareness of the business peaks and valleys during the shift, staying well stocked and communicates as necessary to their fellow team members and supervisor
* Takes pride in the buffet line, i.e. presentation and cleanliness
* Maintains the buffet area free of spills an debris
* Adheres to hotel policies and procedures
* Follows hotel grooming and dress standards
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
* Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
* Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmoniou
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LocationEdmonton, AB
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Workplace information
On site
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Salary$15.45HOUR hourly
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Terms of employment
Casual employment
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9489818474
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