assistant manager - retail
Title posted on ZipRecruiter -
Assistant Store Manager
Posted on
October 11, 2024
by
Employer details
Tilley Endurables, Inc.
Job details
<h3>Job Description</h3><div>Job Description<div><p><strong>Job Title: </strong>Assistant Store Manager</p><p><strong>Location: </strong>294 Lakeshore Road East, Oakville, Ontario, L6J 1J2</p><p><strong>Reports to: </strong>Store Manager</p><p><strong>Supervises: </strong>Keyholders, Sales Associates<strong> </strong></p><p><strong>Availability:</strong> Weekdays, weekends, evenings</p><p> </p><p><strong>General Overview: </strong></p><p>Designed in Canada and founded in 1980, our Tilley pieces are investments for a storied lifetime of travel. True to a time-honoured design philosophy, Tilley balances form with function, and style with innovation. We give historic classics a modern spin.</p><p>The Assistant Manager partners and works with the Store Manager to achieve overall sales and payroll budgets and operating practices. The ASM drives sales and profitability on the floor through exceptional customer service at the cash area, fitting room, and sales floor. This individual partners with the Store Manager in recruiting and drives coaching and training of all sales floor colleagues. They work within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term store goals in line with company vision and values<strong>.</strong></p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Drive sales to meet store budget</li><li>Proactively analyze, monitor, and react to weekly store selling looking for opportunities to increase sales</li><li>Monitor daily sales and payroll and take appropriate action based on trends and opportunity</li><li>Performs all opening and closing procedures as per standards and guidelines</li><li>Assist the Store Director during the recruitment process from time to time.</li><li>Training and orientation of all new sales associates</li><li>Development and implementation of colleague coaching and support the Store Director with training plans</li><li>Develop and manage the scheduling of the all the Sales Associates in the store in partnership with the Store Director</li><li>Ensure the cash desk area and fitting room procedures and controls are adhered to and maintained at all times</li><li>Lead by example to orchestrate store staff to accomplish daily priorities and workload</li><li>Ensures markdowns are processed correctly and merchandised effectively as per standards and direction</li><li>Communicates successes, opportunities, and solutions to the Store Director</li><li>Ensures proper signage and marketing execution as per directions and guidelines</li><li>Understands, practices and complies with all company policies and procedures</li><li>Provides a compelling store environment by leading by example, inspiring the team and interacting with customers</li><li>Provides feedback on performance; trains and coaches the team on opportunities, and sets each team member up to succeed through positive leadership</li><li>Proactively establish and maintain effective working team relationships with all support teams</li></ul><p> </p><p><strong>Required Experience and Qualifications </strong></p><ul><li>2-3 years of Retail management experience<strong> </strong></li><li>Excellent oral and written communication skills<strong> </strong></li><li>Planning, prioritizing and follow-up skills<strong> </strong></li><li>Ability to accurately assess talent and ability to coach, provide feedback and develop a high-performing team<strong> </strong></li><li>Passion for customer service and leading a positive work environment<strong> </strong></li><li>Ability to resolve conflict situations in a proactive and professional manner<strong> </strong></li><li>Open availability and flexibility to work evenings, weekends, store openings and closings to meet the needs of the business including one weekend day and two closing shifts per week<strong> </strong></li></ul><p> </p><p><strong>Benefits: </strong>50%<strong> </strong>Merchandise discount, Health and Dental benefits</p><p>?</p><p>We t
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LocationOakville, ON
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Workplace information
On site
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Salary$68,852.5YEAR annually
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
ZipRecruiter
#70a16c261
Advertised until
2024-11-09
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