account manager
Title posted on indeed.com -
Enterprise Account Manager
Posted on
October 09, 2024
by
Employer details
Roomvu
Job details
*$60,000-$70,000 base salary, plus up to $70,000 commission*
*About Us*
At *Romvu*, we are the Content Factory for real estate agents, fully automating content production, publishing, advertising, and customer acquisition. Our innovative platform leverages AI to identify trending topics, create realtor-branded videos, and optimize social media ad campaigns?all designed to empower agents like never before. With over 200,000 customers across cities like Vancouver, Toronto, Los Angeles, San Francisco, Miami, and New York, our technology integrates seamlessly with major real estate boards, ensuring our content is both geographically relevant and credible.
*Role Overview:*
Are you a passionate customer success advocate with a knack for building relationships? Do you thrive in dynamic startup environments where adaptability and creativity are key? As our *Enterprise Account Manager*, you will play a pivotal role in guiding real estate agents to success by providing top-notch support and education on our innovative platform.
Your mission? To ensure our customers not only thrive but also become advocates for our services! This is your chance to make a significant impact in a fast-growing tech company that values innovation and teamwork.
*Key Responsibilities:*
* *Customer Success Leadership:* Lead initiatives that enhance customer onboarding, support, and retention, ensuring clients derive maximum value from our solutions.
*Qualifications*
* 5+ years of experience in Customer Success within a B2B SaaS environment, preferably in the real estate sector.
* Deep understanding of customer needs and the role of technology in achieving business goals.
* Exceptional communication skills, with the ability to engage and influence clients effectively.
* A strong analytical mindset, capable of interpreting data to enhance customer value.
* Ability to thrive in a fast-paced, dynamic startup atmosphere.
*What We Offer*
* *Growth Opportunities:* Clear paths for professional development and career advancement.
* *Competitive Compensation:* Base salary with performance-based bonuses.
* *Benefits:* Comprehensive dental and health benefits, along with PTO and paid holidays.
* *Team Culture:* Weekly happy hours, team-building activities, and a tight-knit, collaborative work environment.
* *Innovation at Heart:* Work with a team that's recognized by top industry publications like Inman News, TechCrunch, and Forbes, and backed by leading real estate organizations.
* *Relationship Management:* Build and maintain strong relationships with enterprise clients, serving as their trusted advisor and primary contact for inquiries and support.
* *Strategic Development:* Identify and implement strategies for upselling and cross-selling within existing accounts, driving revenue growth while enhancing client satisfaction.
* *Data-Driven Insights:* Monitor customer success metrics and utilize data analytics to inform decision-making and improve client experiences.
* *Continuous Education:* Provide ongoing training and resources to clients on industry trends, best practices, and our platform's features to empower their success.
* *Collaboration:* Work closely with sales, product development, and marketing teams to ensure cohesive execution of customer success initiatives.
*Desirable:*
* Knowledge of the real estate industry is a plus but not required.
*Roomvu is proud to be an Equal Opportunity Employer.* We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
*Roomvu has been featured in Inman News, TechCrunch, Forbes, Yahoo News, and more.* We?re backed by the National Association of Realtors' Second Century Ventures and collaborate with industry leaders to drive growth in real estate.
Ready to take your career to the next level? Apply today and join us on our journey to redefine real estate marketing!
#AI
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LocationVancouver, BC
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Workplace information
On site
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Salary$60,000 to $140,000YEAR annually
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9480869075
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