diversity manager
Title posted on indeed.com -
Relationship Manager
Posted on
October 08, 2024
by
Employer details
TC Transcontinental
Job details
We are seeking a Relationship Manager *with Manufacturing and/or Retail Project Management experience.*
What you will be doing:
* Work with Business Development to capitalize client growth opportunities, to present, support and contribute to a healthy and safe work environment by following all workplace regulations, policies, and initiatives, including reporting all first aid injuries, accidents, and workplace hazards.
* Develop processes and procedures to ensure that all client requirements and orders achieve target deliverables.
* Become a leader in onboarding for the Retail Marketing Portal, using the campaign manager and assisting each team to maximum use of automation.
* Strong partner of Operations in utilizing the ERP system and automated scheduling tool.
* Manage all aspects of the client services departmental employees, such as:
· Recruitment and staffing, by conducting high volume recruitment and strategic staffing to meet growth and client account needs.
· Training and development, such as assessing individual training/development needs and required follow-through to close the gaps.
· Drive retention strategies and active involvement in succession planning activities, including identifying high potential employees.
· Performance management, including setting employee performance objectives and year end appraisals, and participating in coaching sessions and the disciplinary process with employees.
* Oversee invoicing and billing processes for all accounts by ensuring timely movement of dockets into billing and keeping accurate sales accruals at month end.
* Keep informed of daily activities in order processing and scheduling.
* Establish departmental objectives and KPIs and drive the results.
* Anticipate shortfalls and build contingency plans to deal with them proactively.
* Communicate with internal department supervisors to review problem issues and resolutions and preplan new orders that are unique and need more internal communication.
* Work in compliance with the Occupational Health & Safety Act of Ontario, the Workplace Safety Insurance Act, Quality Management System and all other applicable legislated regulations.
*What we are seeking in you:*
* Post secondary education along with a minimum seven (7) years related print and managerial experience. Client facing experience would be an asset.
* Project Management background (PMP) within a Manufacturing environment would be an asset.
* Ability to lead teams of people leading multiple competing priorities/projects
* Exceptional interpersonal skills with the ability to professionally communicate effectively with all levels, internally and externally and well-developed relationship building skills;
* A proactive and strategic thinker with strong organizational, problem solving and decision making skills;
* Strong administrative and computer skills including extensive knowledge of PC based software applications such as Word and Excel;
* Ability to work in a fast-paced environment, handling multiple jobs simultaneously and managing prioritization of issues daily due to changing business dynamics;
* Ability to be professional, supportive, tactful and maintain confidentiality at all times.
*We are offering YOU:*
· Company pension plan
· RRSP or TFSA savings vehicle options
· Competitive wages
· Collaborative and fun company culture
· Comprehensive & flexible benefit program to suit your individual needs
· Opportunity to be part of a dynamic and highly motivating work environment where you can develop your potential and launch an exciting career
· Variety of challenges based on a North American company
#P2ON
Join a culture of excellence and a team of curiosity - do not delay; apply today!
Come play with us!!!
*More About Us:*
BGI Retail is part of the TC Transcontinental Printing.
TC Transcontinental Printing, the Printing Sector of TC Transcontinental (TSX: TCL.A TCL.B), is the largest printer in Canada and one of the largest in North America. This s
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LocationParis, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9478576064
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