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clerk, customer service
With some duties as a customer service agent
Posted on October 08, 2024 by Employer details Panda Communications Corp.
Job details
Education: Bachelor's degree. Information technology. Asset languages: Mandarin. Work setting: Rural area. Tasks: Train staff. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Explain the type and cost of services offered. Order office supplies and maintain inventory. Answer clients' inquiries and provide information. Supervision: 5-10 people. Customer service clerk. Computer and technology knowledge: Internet. Mac OS. Google Drive. Zendesk. Zoho CRM. Electronic mail. Desktop publishing software. Security and safety: Basic security clearance. Reference required. Transportation/travel information: Willing to travel. Own tools/equipment: Cellular phone. Computer. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Experience: 3 years to less than 5 years. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Bonus.- LocationCompton, QC
- Workplace information On site
- Salary$23.00HOUR hourly / 35 hours per week
- Terms of employment Term or contractFull time
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits
- vacancies 1 vacancy
- Source Job Bank #3109637
Overview
Languages
English
Education
- Bachelor's degree
- or equivalent experience
- Information technology
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Asset languages
- Mandarin
Work setting
- Rural area
Responsibilities
Tasks
- Train staff
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Order office supplies and maintain inventory
- Answer clients' inquiries and provide information
Supervision
- 5-10 people
- Customer service clerk
Experience and specialization
Computer and technology knowledge
- Internet
- Mac OS
- Google Drive
- Zendesk
- Zoho CRM
- Electronic mail
- Desktop publishing software
Additional information
Security and safety
- Basic security clearance
- Reference required
Transportation/travel information
- Willing to travel
Own tools/equipment
- Cellular phone
- Computer
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-11-07
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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