Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
-
Computer hardware or software retailer/wholesaler
Responsibilities
Tasks
-
Give access to computer networks
-
Report on the performance of computer systems and networks
-
Respond to users experiencing difficulties with computer
-
Consult user guides, technical manuals and other documents to research and implement solutions
-
Provide advice and training to users in response to identified difficulties
-
Supervise other technical support workers in this group
-
Provide business systems, network and Internet support to users in response to identified difficulties
-
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
-
Provide customer service
-
Manage incidents
Supervision
Experience and specialization
Computer and technology knowledge
-
Android
-
iOS
-
Device drivers
-
Networking software
-
Networking security
-
Internet
-
Desktop applications
-
File management software
-
Multimedia software
-
Word processing software
-
Presentation software
-
Communication software
-
Mac OS
-
MS Office
-
MS Windows
-
Spreadsheet
Additional information
Work conditions and physical capabilities
-
Fast-paced environment
-
Work under pressure
-
Repetitive tasks
-
Attention to detail
-
Combination of sitting, standing, walking
Personal suitability
-
Accurate
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Organized
-
Team player
-
Ability to multitask
-
Time management
-
Honesty
Benefits
Other benefits
-
Free parking available
-
On-site amenities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.