technical service sales consultant
Title posted on Jobillico -
Customer Service Agent Commercial Banking
Posted on
October 04, 2024
by
Employer details
National Bank
Job details
<div><p><span></span></p></div><div><p><span>A full-time position as a Customer Service Agent for Commercial Banking clients gives you the opportunity to build relationships of trust with our business clients. You?ll have a positive impact on clients with your listening skills, ability to identify business opportunities and customer service experience.</span><span></span></p><p><strong><span><br></span></strong></p><p><strong><span>Your compensation</span></strong><strong><span></span></strong></p><p><span>The salary starts at $26.58/hour.</span><strong><span></span></strong></p><p><strong><span><br></span></strong></p><p><strong><span></span></strong></p><div><p><strong><span></span></strong></p><div><p><strong><span>Your work </span></strong><strong><span></span></strong></p><ul> <li><span>Answer phone calls from our business clients</span></li> <li><span>Support clients with their banking transactions and their banking and credit needs and help them use our digital solutions</span></li> <li><span>Analyze and understand business clients? needs and advise them on the best solution and/or digital products</span></li> <li><span>Follow the compliance and fraud prevention rules in effect</span></li> </ul><p><span></span></p><p><span>Our client contact centre is open Monday to Friday from 7:00 a.m. to 6:00 p.m., Mountain Standard Time (MST). Your work schedule will be variable, and you?ll be informed of the schedule three weeks in advance.</span><span></span></p></div><p><span></span><span></span></p></div><p><span></span><span></span></p><p><strong><span><br></span></strong></p><p><strong><span>Y</span></strong><strong><span>our team</span></strong></p><p><span>Our team in Edmonton is expanding to meet the growing needs of our business clients. You will be part of a new and growing team and will report to the Senior Manager of the call centre. </span><span></span></p><p><strong><span><br></span></strong></p><p><strong><span>Your training</span></strong><span></span></p><p><span>You?ll start with eight to nine weeks of on-site training in downtown Edmonton. Your schedule during the training program will be Monday to Friday, 8:30 a.m. to 4:30 p.m. (MST). You?ll be able to experience the call centre environment and get to know your colleagues.</span><span></span></p><p><span>Your on-the-job training will focus on learning how to help clients over the phone. You'll be supported by a remote trainer who will help you learn about your role, our products, and our technologies.</span><span></span></p><p><span>Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more. We offer many career opportunities and encourage internal mobility.</span><span></span></p><p><span></span></p><span><br></span><p><strong><span>Internal prerequisites</span></strong><span></span></p><ul> <li><span>Some post-secondary classes with relevant experience</span></li> <li><span>Customer service experience</span><span></span></li> <li><span>Ability to identify business opportunities</span><span></span></li> <li><span>Fluency in English (spoken/written), as you will regularly work with our English-speaking clients from Western Canada</span><span></span></li> </ul></div><p></p> <strong>Your benefits</strong> In addition to competitive compensation, upon hiring you?ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. <ul> <li>Health and wellness program, including many options</li> <li>Flexible group insurance</li> <li>Generous pension plan</li> <li>Employee Share Ownership Plan</li> <li>Employee and Family Assistance Program</li> <li>Preferential banking services</li> <li>Initiatives promoting community involvement</li> <li>Telemedicine service</li> <li>Virtual sleep clinic</li> </ul> These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environme
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LocationEdmonton, AB
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Workplace information
On site
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SalaryNot available
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#14618090
Advertised until
2024-11-02
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