Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Answer written and oral inquiries
-
Address customers' complaints or concerns
-
Answer inquiries and provide information to customers
-
Arrange for billing for services
-
Arrange for refunds and credits
-
Explain the type and cost of services offered
-
Issue receipts and other forms
-
Maintain records and statistics
-
Perform general office duties
-
Receive payments
-
Maintain and manage digital database
-
Answer clients' inquiries and provide information
-
Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
Additional information
Work conditions and physical capabilities
-
Attention to detail
-
Work under pressure
-
Hand-eye co-ordination
Personal suitability
-
Punctuality
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Flexibility
-
Organized
-
Reliability
-
Team player
-
Initiative
-
Judgement
-
Ability to multitask
-
Dependability
-
Honesty
-
Quick learner
Benefits
Health benefits
-
Dental plan
-
Disability benefits
-
Health care plan
-
Paramedical services coverage
-
Vision care benefits
Financial benefits
-
Group insurance benefits
-
Life insurance
-
Pension plan
Long term benefits
Other benefits
-
Paid time off (volunteering or personal days)
-
Travel insurance
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.