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customer service manager - automobiles
Posted on October 04, 2024 by Employer details Hull Chrysler Dodge Jeep RAM
Job details
Education: Bachelor's degree. Work setting: Automobile dealership. Tasks: Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Conduct performance reviews. Supervise office and volunteer staff. Supervision: 5-10 people. Computer and technology knowledge: Word processing software. Database software. Project management software. Inventory control software. Electronic mail. Spreadsheet. Security and safety: Criminal record check. Credit check. Transportation/travel information: Own transportation. Own vehicle. Willing to travel cross-border. Valid driver's licence. Work conditions and physical capabilities: Work under pressure. Attention to detail. Sitting. Combination of sitting, standing, walking. Personal suitability: Adaptability. Collaborative. Efficiency. Goal-oriented. Positive attitude. Proactive. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Team player. Patience. Ability to multitask. Screening questions: Are you available for shift or on-call work?. Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. Do you have the above-indicated required certifications?. What is the highest level of study you have completed?. Experience: 3 years to less than 5 years. Health benefits: Health care plan. Financial benefits: Bonus. Commission. Group insurance benefits. Other benefits: Free parking available. Learning/training paid by employer. Paid time off (volunteering or personal days). Team building opportunities. Parking available. Wellness program.- LocationGatineau, QC
- Workplace information On site
- Salary$36.50 to $40.00HOUR hourly (To be negotiated) / 30 to 44 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Weekend, Shift, Overtime, Flexible Hours, Morning
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3106040
Overview
Languages
English or French
Education
- Bachelor's degree
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Automobile dealership
Responsibilities
Tasks
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Conduct performance reviews
- Supervise office and volunteer staff
Supervision
- 5-10 people
Experience and specialization
Computer and technology knowledge
- Word processing software
- Database software
- Project management software
- Inventory control software
- Electronic mail
- Spreadsheet
Additional information
Security and safety
- Criminal record check
- Credit check
Transportation/travel information
- Own transportation
- Own vehicle
- Willing to travel cross-border
- Valid driver's licence
Work conditions and physical capabilities
- Work under pressure
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Personal suitability
- Adaptability
- Collaborative
- Efficiency
- Goal-oriented
- Positive attitude
- Proactive
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player
- Patience
- Ability to multitask
Benefits
Health benefits
- Health care plan
Financial benefits
- Bonus
- Commission
- Group insurance benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Wellness program
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2025-01-03
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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