business management analyst
Title posted on CareerBeacon -
Business Support Analyst
Posted on
September 24, 2024
by
Employer details
Medavie Blue Cross
Job details
For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada's most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, Canada's Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company.Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We're committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.Together with Medavie Health Services, we are part of Medavie - a national health solutions partner with over 8,250 employees. Our mission is to improve the wellbeing of Canadians.Job Title: Business Support Analyst Department: Medicare Programs Competition: 87353 Internal/External: Internal/External Employment Type: Full Time, Permanent Location: NS- Remote Salary: Competitive Compensation Reports To: Team Leader Position SummaryReporting to the Team Leader, and working in a team environment, the Business Support Analyst is responsible for a variety of technical focused work activities associated with Medicare Programs. The successful candidate will work with the leadership team, and the team members, to help ensure exceptional customer service is provided to DHW, and our provider and resident stakeholdersKey Responsibilities Works with the leadership team and team members to assist in successful completion of Change Requests and new business implementation within Medicare Programs or related areas - this work will involve corrdinating and working with various internal business areas and interacting with DHW/WCB directly to quantify business requirement etc.Perform monthly quality assurance checks on claims assessment to ensure payment accuracy and consistency among the team. Quality checks would also include phone and email interactions.Review, investigate and respond to escalated complex billing inquiries.Acquire the ability to function in various roles, such that training can be provided to future new employees. This would include all claim types within the Medicare business area.Complete other customer facing and internal support functions as required to support the business areaWork with IT and other business partners to resolve issues that arise in the daily operations and systems associated with Medicare ProgramsDevelop proper training material and support systems for business area in conjunction with People Leaders .Manage the update and development of business area procedures.Perform other duties as required.Required QualificationsEducation: Post-secondary diploma or degree in a health related field or equivalent work expereinceWork Experience: 3 - 5 years of relevant work experienceOther Qualifications:S trong oral and written communication skills required; ability to priortize workload independantly is required.Computer skills: MS Excel, Word and Power Point,Language Skills :EnglishCore CompetenciesKnowledge: Demonstrates a specialized knowledge of all processes, policies and precedents to do the job and solve day to day issues independently. Exhibits broad organizational knowledge in assessment of complex issues throught the identification of linkages and longer-term organizational wide impacts.Analystical Thinking: Strong attention to detail along with a high level of accuracy. Uses knowledge and experience to solve a variety of rountine and complex technical problems. Identifies the cause of problems and implements the most appropriate solutionCommunication Skills : Communicates clearly and confidently, verbally and in writing, to a vairety of audiences. Demonstrates the abi
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LocationDartmouth, NS
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
CareerBeacon
#2113815
Advertised until
2024-10-24
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