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guest services agent - hotel
Posted on September 26, 2024 by Employer details Vintage Hotels
Job details
Education: No degree, certificate or diploma. Work setting: Hospitality industry. Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Assist clients/guests with special needs. Provide customer service. Security and safety: Criminal record check. Screening questions: Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Government programs: Recognized employer. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Disability benefits. Financial benefits: Life insurance. Night shift premium. Registered Retirement Savings Plan (RRSP). Other benefits: Free parking available. Learning/training paid by employer. On-site amenities. Other benefits. Paid time off (volunteering or personal days). Team building opportunities. Parking available. Wellness program.- Location155 Byron St.Niagara-on-the-Lake, ONL0S 1J0
- Workplace information On site
- Salary$19.48HOUR hourly / 40 hours per week
- Terms of employment Permanent employmentFull time
- Night
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3096607
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hospitality industry
- Hotel, motel, resort
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Assist clients/guests with special needs
- Provide customer service
Additional information
Security and safety
- Criminal record check
Benefits
Health benefits
- Dental plan
- Disability benefits
Financial benefits
- Life insurance
- Night shift premium
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Wellness program
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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