tourism information officer
Title posted on CivicJobs.ca -
Visitor Representative
Posted on
September 25, 2024
by
Employer details
Legislative Assembly of Ontario
Job details
Visitor RepresentativeAre you ready to embark on an extraordinary journey to shape the future of Ontario's Legislative Assembly, with innovation and excellence in parliamentary operations? At the Office of the Assembly, we?re not just supporting Parliament; we?re a dynamic team dedicated to driving change and making an impact every day. At the heart of our mission is to provide non-partisan administrative and procedural services to all MPPs, along with operational support for the daily activities of the Legislative Assembly of Ontario. Our success is intricately tied to the strength and diversity of our staff, as we champion our core values: integrity, inclusiveness, collaboration, and excellence. Looking for a rewarding career where you can share your expertise in a Visitor Representative capacity? Seize this opportunity to embody our organizational values within our Parliamentary Protocol and Public Relations Branch. As a valued member of our team, reporting directly to the Administrative and Operations Coordinator, you will collaborate closely with a dynamic group of Parliamentary Protocol and Public Relations professionals. What You?ll DoYou?ll act with integrity to:Demonstrate a high degree of professionalism in a non-partisan support role. Exercise tact, diplomacy and good judgement in a fast-paced, politically sensitive environment when dealing with both internal and external stakeholders. You?ll support our collaboration as you:Greet visitors on arrival, provide general information about entry procedures and manage any questions or concerns guests may have. Provide guests with sound knowledge of all visitor programs and activities taking place in the Legislative Building. Conduct public tours for various groups and visitors. Staff the coat check area, as required, and support the daily operation of the Legislative Assembly Gift Shop, as needed. Collaborate with internal stakeholders, ensuring good two-way communication at all times. Provide a high level of customer service in person, by email and over the phone to all clients and stakeholders. How You QualifyYou demonstrate excellence through your:Fluency in oral and written English; proficiency in French and other languages will be beneficial when communicating with our diverse clientele. Significant work experience in customer service. Exceptional verbal communication and interpersonal skills. Related public speaking experience giving public tours. Knowledge of the Ontario Legislature, and an understanding of the Ontario government structure and general programs and services provided. Knowledge of computer technology systems and office software applications.Here?s what awaits you:A dynamic, unique work environment A team of dedicated professionals A comprehensive benefit and pension package including a comprehensive short-term sickness plan and personal days Support for your career through training and development Access to an employee and family assistance program Salary Range: $49,404 - $65,762 If you?re ambitious, passionate, and ready to make your mark, seize the opportunity by visiting us at www.ola.org and selecting ?Careers? at the bottom of the page for more details. File No.: LA-2024-106 Closing Date: Wednesday, October 2, 2024 We're breaking barriers with our flexible workplace program, empowering employees in certain positions to work remotely for up to 2 days a week while staying seamlessly connected to our bustling hub at the Legislative Precinct in Toronto, Ontario. While this hybrid model offers unparalleled flexibility and freedom, we're committed to staying agile and adapting to the evolving needs of our dynamic environment, which may necessitate adjustments in the future. Join us in shaping the future of Ontario's Legislative Assembly. Your journey starts here! The Legislative Assembly of Ontario is proud to be an equal opportunity employer who champions diversity and inclusion. We foster an environment where unique perspective
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LocationToronto, ON
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Workplace information
On site
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Salary$49,404YEAR annually
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
CivicJobs.ca
#98256
Advertised until
2024-10-02
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