Overview
Languages
English
Education
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Report on the performance of computer systems and networks
-
Respond to users experiencing difficulties with computer
-
Provide advice and training to users in response to identified difficulties
-
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
-
Provide business systems, network and Internet support to users in response to identified difficulties
-
Perform Web-server backup and recovery operations
-
Provide customer service
-
Perform preventive maintenance
-
Provide problem-solving services to network users
-
Perform backup procedures to ensure data preservation
Experience and specialization
Computer and technology knowledge
-
Networking software
-
Networking hardware
-
Networking security
-
Servers
-
Security software
-
MS Office
-
MS Windows
-
Networks
-
MS Exchange
-
Environment - Client/Server
-
Voice over IP
-
Cloud
-
Firewall
Area of work experience
Additional information
Transportation/travel information
-
Willing to travel regularly
-
Valid driver's licence
Work conditions and physical capabilities
-
Tight deadlines
-
Attention to detail
-
Ability to work independently
Personal suitability
-
Client focus
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Initiative
-
Organized
-
Team player
-
Time management
-
Adaptability
-
Positive attitude
-
Quick learner
Benefits
Health benefits
-
Dental plan
-
Health care plan
Financial benefits
-
Registered Retirement Savings Plan (RRSP)
Other benefits
-
Other benefits
-
Paid time off (volunteering or personal days)
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.