front desk agent
Posted on
September 13, 2024
by
Employer details
Executive Hotel Vancouver Airport
Job details
The Executive Hotel Vancouver Airport is seeking a Part-time Front Desk Agent who is dynamic and passionate about delivering exceptional guest service.
He will be responsible for creating a memorable first and last impression, handling reservations, providing local area information, and performing various guest service duties. A proactive approach, excellent communication skills, and the ability to work flexible hours are essential.
This role offers a competitive salary, a supportive work environment, and opportunities for career growth within Executive Hotels and Resorts.
*Qualifications:*
-Previous guest service experience in a hotel for a minimum of 1 year is required.
-Must be legally allowed to work in Canada to be considered.
-A friendly personality and a "can do" attitude.
-Must be a team player.
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Must be able to multi-task with a excellent attention to details
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
- Excellent selling skills and attention to details
- Exceptional conflict resolution, negotiation, and objection handling skills
- Able to respond quickly in a dynamic and changing environment
- Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
- High level of proficiency in Microsoft Word and Excel with hotel Property Management Systems (Agilysys preferred)
-Able to work flexible hours and overnight. Night shift availability is a must.
*Work Environment:*
- Standing for long periods, repetitive motions, sitting, listening and visual acuity.
- Overtime as required.
- Multi-tasked working environment.
- Direct contact with guests, managers and co-workers.
- Unionized.
Job Type: Part-time
Pay: $22.67-$23.67 per hour
Expected hours: 24 ? 40 per week
Benefits:
* Dental care
* Discounted or free food
* Extended health care
* Flexible schedule
* On-site parking
* Vision care
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Every Weekend
* Holidays
* Morning shift
* Night shift
Experience:
* Hotel Front Desk Agent: 2 years (required)
Work Location: In person
Expected start date: 2024-09-25
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LocationRichmond, BC
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Workplace information
On site
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Salary$22.67 to $23.67HOUR hourly
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Terms of employment
Part time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9444942494
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