front end supervisor - retail
Title posted on Jobboom -
Fashion - Retail, in-store and online sales associate
Posted on
September 03, 2024
by
Employer details
Melow Design Inc
Job details
Sales, Customer Service - - We're looking for an enthusiastic and passionate individual to join our team. In the role of Sales Manager - B2C, Retail and E-Commerce, you will be in charge of our brand new flagship store, while co-leading our online presence. From delivering exceptional customer service to creating eye-catching visual displays and managing e-commerce operations, you'll play a key role in enhancing our brand presence and ensuring a seamless shopping experience for our customers. Your role is to ensure the smooth running of all B2C sales, whether in-store, online or at events such as workshop sales and trade shows. The B2C and E-commerce Sales Manager's mission is to deliver outstanding customer service that exceeds customer expectations. His or her role is to rethink the customer experience to build customer loyalty. Job Description: * Provide exceptional service to customers in-store and online. Respond to inquiries, address concerns and ensure customer satisfaction. * Oversee the daily operations of our physical store, ensuring a welcoming environment and maintaining high standards of store presentation. * Develop and implement strategies to promote our store and products on social networking platforms, interact with our audience and drive traffic to our online store. * Create and maintain innovative and visually appealing displays that showcase our collections. * Manage online order processing, including packaging, shipping and ensuring on-time delivery. Track orders and manage any problems that arise. * Respond promptly to customer emails and online requests. Maintain clear and professional communication with customers and team members. * Stimulate sales by identifying customer needs, recommending products and tracking returns, exchanges and repairs. * Prepare and participate in various retail events, such as the bi-annual workshop sale.
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LocationMontréal, QC
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobboom
#3292579
Advertised until
2024-09-22
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