Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
Experience an asset
Hybrid
Work must be completed both in person and remotely.
Work setting
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Urban area
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Business sector
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Private sector
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Consulting firm
Responsibilities
Tasks
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Advise clients on advertising or sales promotion strategies
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Address customers' complaints or concerns
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Answer inquiries and provide information to customers
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Arrange for refunds and credits
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Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
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Receive and log complaints
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Answer clients' inquiries and provide information
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Consult with clients after sale to provide ongoing support
Additional information
Work conditions and physical capabilities
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Attention to detail
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Fast-paced environment
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Work under pressure
Benefits
Health benefits
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Dental plan
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Disability benefits
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Health care plan
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Vision care benefits
Financial benefits
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Life insurance
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Registered Retirement Savings Plan (RRSP)
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
- Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.