user support technician
Title posted on CareerBeacon -
Collaboration and Unified communications Voice Integrator
Posted on
August 17, 2024
by
Employer details
Bell Canada
Job details
Req Id: 419002 At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences. We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have ? making every day better for people as they connect, work, learn and play. Join us. You belong at Bell. On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks. At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.SummaryReporting to the Senior Manager, the candidate will convert architecture business requirements, into a design and implement. We are looking for strong technical skills to fill an immediate need for a Cisco Voice end-to-end Solutions integrator, capable of working in a complex environment.Key ResponsibilitiesAccountable for the architecture and configuration of the various collaboration and unified communications applications on CiscoWork in collaboration with other team members (technical advisor, project manager, technician).Works in collaboration with the sales teams to design, estimate and review the solutions offered to customers.Participates in practice development and is considered a subject matter expert on the technologies they work with.Responsible for the technical documentation of the delivered solution.Critical QualificationsMinimum 5 years of experience in deploying and configuring unified communication and collaboration solutions (CISCO, Microsoft, Avaya, etc.)Ability to work in a complex technological environment with multiple integrations with third-party applications (e.g., Genesys, Komutel, Nuance, XMedius FAX, etc.).Skills in clearly documenting configuration activities.Understanding customer needs to translate them into technological solutions.Experience in developing implementation, migration, and testing plans.Knowledge of the following technological elements: LAN, WAN, DNS, LDAP, NTP, Firewall, Windows, Linux, etc.English required: Maintain professional relationships with English speaking stakeholders across Canada.Certifications (CISCO, MICROSOFT, IBM, ITIL), an asset.#EmployeeReferralProgram Adequate knowledge of French is required for positions in Quebec. Additional Information:Position Type: ManagementJob Status: Regular - Full TimeJob Location: Canada : Quebec : Montreal || Canada : Quebec : Quebec City || Canada : Quebec : Verdun Work Arrangement: HybridApplication Deadline: 08/30/2024For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.Please apply directly online to be considered for this role. Applications through email will not be accepted.We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as
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LocationMontréal, QC
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Workplace information
On site
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SalaryNot available
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Terms of employment
Not available
- Start date
Starts as soon as possible
- Source
CareerBeacon
#2100552
Advertised until
2024-09-16
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